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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2628 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,628 reviews
  • Rated 5 out of 5 stars

    Very savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great. Set up and explaining how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 1 fire stick quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was excellent and he helped me the best he could.....he informed me I needed fire sticks and got a refund on one of my roku devices because there was 1 firestick in his truck . I still have the other 2 rokus not sure I can get my money back on those because at that time you had to go in to the store for a refund, my health prevented me from doing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD BLU-RAY DVD INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Blu-Ray DVD player! Thank you to The Geek Squad for helping us set it up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came out to set up our system - 75" TV, universal remote, sound bar, DVD player, and cable box - were amazing! They came in and got started immediately. They were so efficient and completed the work beautifully! They carefully gathered up all the boxes and materials and took it with them. Once everything was hooked up, they made sure Prime and Netflix were connected and then took time to show me how the universal remote worked. I can't say enough good things about this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personable, Professional, Efficient. They were on time, most importantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixing my tv with my App Store

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat service ever, they were on time and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred data from old to new comput

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representive took time and was MOST helpful in transferring data from our old computer to our new purchased computer from Best Buy!! He was very knowledgeable and explained the features of it to my wife and I. You have a very valuable employee and because of the great service we received, we will continue to shop at Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad comes to the rescue again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went well. Stable and secure. Always meets or exceeds expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was totally professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my 100-in TV perfectly with professionalism I was totally satisfied with the company coming out to install my new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Geek Squad Guy knew his stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy installed my Roku Firestick, and set up my channels in a snap.. pleasant, polite, and technically savvy. Excellent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed roku device on my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courtesy exemplary. Thanks well done. work performed on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech was professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgeable and got all my components working together as they should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installs, my cube is a efficient manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who are very thorough efficient and use your knowledge and skills. To complete the task in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eastgate Geek Squad is the absolute best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler and Troy are the most helpful people on the planet! Tyler came out to determine what we needed to switch to streaming services and replace security. Troy installed everything beautifully, explained and trained everything so well and truly partnered with us to get great results! I can’t recommend Tyler and Troy high enough! Thanks so much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony tv and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin and helper were very very good A+ AAAAAAAAAAA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up everything and made sure it was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped us get streaming setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry do not have their na.es, but they were very respectful and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent investigated the situation and found the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician completed the work quickly and my system now works more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knew what they were doing and did it fast and friendly

    I would recommend this to a friend