Customer Ratings & Reviews

Great service, very professional, fixed my issue same day, I would refer them to friends and family.

The Geek squad rep was fantastic and taught me how to use everything. One downside: I texted him after the service call, as he indicated to me that I could contact him—that he was there to answer any questions. I texted him 3X over s couple of days and saw he read my messages, but he never responded. I was so disappointed as he did such a good job. MY QUESTION; I asked him why I had to use 3 remotes with Apple Tv ( because my Sony TV was HDMI but 10 years old), and, if I got a new TV (which I would OF COURSE get from Best Buy). if then I would only need one remote for all. Never got a response. So disappointed as he was such a nice guy and did a grest job,

The technician who set up our TV was warn and friendly along being knowledgeable and professional! We appreciate you!

Great job. Knowledgeable technician. Also very friendly.

This was an amazing experience. Very knowledgeable and great customer service.

The agent fixed our fire stick and then decided it was too old and sold us a new one and installed. Works much better now. He was great

They couldn't help me with my issue but were knowledgeable & professional.

excellent, expert service reorganizing my devices and network.

I can't say enough good things about the Geek Squad men that came out to set up our new TV and Soundbar. John and Tom did such a great job! While installing they told us just what they were doing and how the items will work. Then they showed us just how to work each remote and what to do if it did what ever. They were great!!

Great Service. They had us fixed up and running in no time

These people are the greatest. They have set up my new computer, monitor, router, printer, and 2 new TV's. As a senior, I wouldn't have been able to do this. They were polite, patient, informative, and extremely helpful. Set up was smooth, everything works, We are extremely happy. So worth the money spent for total tech.

My poor hearing led me to buy quality sound equipment, and Geek Squad representative Ryan came to my home and made some recommendations that have been well worth the investment. I later met with him in the store where he explained the pros and cons of various products as they relate to improved audio. Ryan knocked it out of the ballpark.

The Geek Squad was very responsive to what I needed. Great service!!

The agents installed a Firestick, disconnected old components and checked current equipment.

Troy was professional and worked thru a difficult assignment. We were pleased with his efforts and would use the Geek Squad again.

Couldn't ask for a more professional team and the service they provide.

Great work! Mounted my TV with no issue and even gave recommendations on home entertainment systems.

The service was excellent and the people were very helpful and nice. They put together my video and audio systems.

The Geek Squad guys delivered and set up my TV quickly. They patiently went over the remote, how to add apps, and other information I needed. I got an email later asking if I had questions. Great service! I could not have done this by myself.

The agents were professional, friendly and extremely helpful. They did a marvelous job mounting the tv and explaining how to navigate the remotes.