Customer Ratings & Reviews

Angela Was was the Geek Squad member who installed our Roku Stick and connected our new TV to our existing DVD/VCR recorder. She did an excellent job setting everything up and making sure that we knew how to operate the various devices and remotes. She was an excellent Geek Squad employee.

Much les complicated than old DVD player. The Technician who installed the player was thorough, polite and explained everything fully. He was terrific!!!

Thye were on time and got it installed quckly. It works just fine

Our questions were answered intelligently and with our personal needs considered. We were very pleased with Geek Squad.

Best Buy, in the human forms of Lilly and Jose, came and set up our Dvd player and helped us understand how to use it and were generally wonderful.

as always , the geek squad service is very, very, good! they are very proffesional get rid of all my mistakes

The guys did a great and thorough job setting up my stereo system. Very professional & friendly.

Steven & Orlando were very professional and kind. They got the TV and device working. They definitely are an Asset to the Geek Squad. I will definitely recommend them.

Tech was very helpful and very patient. He fixed the problem and found a better solution for us to use even tho it takes using multiple remotes. Works better and we get to use the "voice" command, which has been wonderful. We are so thrilled to have our home theatre system all working again, and it was such a simple solution. It was so worth the repair cost.

After we had bought a new 2020 smart tv and 5 year warranty through our local Best Buy we had the Geek Squad send a lady member out to set up the new tv with some added channels through the internet like Disney Plus, Hulu and ESPN along with our regular subscription channels like Netflix, Amazon Prime and a few others that were on the tv. The lady was real professional at her job and was done in no time. I do not know her name but kudo's to this lady and her fast work!

The Geek Squad guys delivered and set up my TV quickly. They patiently went over the remote, how to add apps, and other information I needed. I got an email later asking if I had questions. Great service! I could not have done this by myself.

The Geek Squad was in and out to set up my aluratek antenna recording device within 40 minutes including a quick tutorial on how to use it - fast and efficient.

Both your Agents were great!!! Upon arrival they insured safety they put shoe covers on and their mask, they identified themselves they went right to the problem, they corrected everything that needed to be fixed and they explained to me what had happened and how to avoid any future problems they were fantastic please keep these guys on the payroll they deserve a raise thank you

Great job. Knowledgeable technician. Also very friendly.

The agent hooked my DVD player up to my TV and provided helpful operational hints.

The 2 Geek Squad staff were very professional and patient with my low tech ability. I even needed to call them shortly after their visit and was patiently guided through the steps I missed

Love the one stop shopping of purchase and install. The technian was great and offered lots of very helpful advice.

Curt and Damian could not have been more professional, knowledgeable, patient and kind. Their expertise is incredible. They were so efficient and patient and worked so well together that all our TVs were set up and moved in no time. They took us through how to navigate each one. Just incredible the service they provided. These 2 are KEEPERS and such a valuable asset to Best Buy.

They are great professionals and someone you would want to work on your equipment. They can work with your old and new equipment if you need any. They are not pushy in making you buy new equipment.

The service was quick and timely. The tech took the time to explain everything! Great service!