Customer Ratings & Reviews

The agent solved our problem quickly, and told us what we could do if similar problems arose. Very helpful!

The agent connected my game wheel and xbox in record breaking time. He's very good at his job

Best Buy Geek Squad Tech did an excellent job! I will request him if I need any Geek Squad Services in the future.

He was very helpful in explaining Roku. He has a lot of patience.

Gavin and Jost were excellent. Everything is working great.

Geek Squad setup assistance for my new Apple TV 4K unit was once again a good decision. My tech did an excellent job getting it setup, providing guidance on how to use it and setup my streaming apps. Very happy with the outcome of the appointment.

The agents connect the Fire Cube and synced the TV, DVD, Netflix etc.

Steve is an amazing agent. He called when we first set our appointment to be sure he would have all supplies needed for the job. On the day of mounting our tv and hooking up all of our devices, he was right on time. He did a phenomenal job mounting and hooking up everything, answering all of our questions. He and his partner were very knowledgeable, professional and friendly. They did an outstanding job.

He mounted my TV and connected to all devices without trouble

The Agent was great! Friendly and easy going as well as patient He went above and beyond

The agents mounted my TV and connected all the devices. The work was neat and clean. Not just a bunch of cords behind the TV. They researched additional items and informed us of options. They were very enthusiastic about going over the TV controls again. I’ve always been a guy that likes to do all my own work but when it comes to the geek squad it sure is easy.

The agent that came followed all Covid protocols and used booties within the home. He was respectful, personable, and knowledgeable providing expertise in setting up the equipment and in showing how to make the most efficient use of each item. I would be more than happy to work with him again. He was from the Geek Squad, unfortunately you will need to look up his name, since it is not on the papers.

They are great professionals and someone you would want to work on your equipment. They can work with your old and new equipment if you need any. They are not pushy in making you buy new equipment.

Mounted TV and accessories quickly. Professional in everything that they did.

The geek squad mounted my 100-in TV perfectly with professionalism I was totally satisfied with the company coming out to install my new equipment

The 2 Geek Squad staff were very professional and patient with my low tech ability. I even needed to call them shortly after their visit and was patiently guided through the steps I missed

Geek Squad is the best. Very professional and technically extremely proficient. Will always go the extra mile to help you understand and operate the product. I will never be without the Geek Squad coverage.

The agents installed the fire sticks and set it all up.

Technicians installed and setup 3 Roku devices on my TV’s

Fixed my DVD player and showed me how to use it !! Excellent service!!