Customer Ratings & Reviews

Alberto and his fellow team member did a wonderful job installing 2 Nest Thermostats, 2 Nest doorbells and 2 Chrome for two older tvs. They made sure everything was working well with my Google Home and clearly explained how everything worked. Add to this that it was all covered by our Total Tech membership and we are very satisfied customers.

Great job in getting Alexa and our new Sony Bravia TV to control.

The Best Buy Technical provided us with professional, courteous, Installation of our 85" tv, sound bar and console. We could have had better service. The team arrived on time for the appointment and completed the work in a timely manner. They protected our floors at all times. A commendable job!

We love this television. It is our first flat screen. The quality is fenonminal. It is so easy to use and manuver!

Blake was very efficient and pleasant when syncing my remote to the tv. Highly recommend him.

Roku stick was installed 4/5/23 and continue to have issues. Geek squad returned and made some changes and was working but a few days later had more problems. I wonder if it’s the Roku stick! Geek squad has been very patient and helpful! Hopefully this will be resolved soon!

The Squad was on time. They were able to get my older "smart" TV software updates current and working. The new one was a cinch! So we didn't need the Fire Stick we purchased, so they returned to the store for our refund! Thanks to the Total Tech membership, no charges!

Every experience I've had with the Geek Squad has been wonderful. I don't know what I would do without them. With technology advancing all the time it's comforting to have someone to rely on to keep my products working and to talk to concerning my operation and the blending of the equipment.

Had to get my TV working right due to the cable company's poor device, and Geek squad fixed that and my kid's WiiU hookup.

Confident geek squad will fix my computer or I pad quickly and efficiently each time!

Very nice n easy people to help u they took time to explain

Geek Squad connected new Samsung TV to other video devices.

Perfect job! All items were present & installed correctly! Thank you Geek Squad!!

Fast, efficient, and they were done! Pleasant and helpful too!

Derrick and his associate were absolutely wonderful. Very courteous, kind young men, who were very professional. The connected my new DVD player and hid the wiring and made sure I knew how to operate it before they left. I will definitely use your service again and recommend it to my family and friends.

I had the good fortune to have both Seth and Beau as my installers. Seth had remembered that he was my TV installer in January 2019 ! With the same expertise and the same patience, both Seth and his co worker Beau, set up my new TV, my new DVD, and relocated my former TV to another area in my home. Professional and Accommodating, both Seth and Beau were wonderful to work with.

My agent arrived promptly on time and was extremely professional and courteous. He took the time to answer all of my questions while completing the task effectively and efficiently. Best Buy is lucky to have employees such as he, because my Geek Squad agent truly believed in promoting excellence in the field of customer service.

The agent fixed our sound bar and helped us get connected to our fire stick

Excellent in terms of careful diagnosis, persistence and knowledge.

These Geeks are the best ever. They configured my new router and set up all my devices to work with it. Fabulous service and well worth it - now peace of mind knowing we are connected. We live in a kind of remote area so without this we are cut off from the world.