Customer Ratings & Reviews

In a hurry. No extra time for explaining or adding installation instructions for Roku aps.

Excellent Geek Squad technician. Instalation done super quick. However she stayed to explain everything needed for operation and was in no rush to leave until she knew we understood everything.

Matthew contacted me in advance, arrived as scheduled and was excellent. His knowledge and patience with working through solutions was amazing. He explained everything and went the extra mile to provide outstanding customer service.

courtesy exemplary. Thanks well done. work performed on time.

The Geek Squad agents Ed and his partner were exceptional in setting everything up properly. They were very friendly and very professional. If I need the Geek Squad again, I would ask for Ed and his partner.

First rate job by Geek Squad, as usual. Kept us informed from the day before until the morning of about his schedule and when he would be arriving. Fixed what needed fixing efficiently, answered questions cheerfully, generally provided us with a great customer experience.

I thought I had issues with the Firestick. I was prepared to have a new one installed. But the agent determined that, somehow, another person’s account had become commingled with mine and he erased that account. Everything worked properly after that.

Outstanding service! Correctly and rapidly diagnosed problem and effectively addressed it. Went above and beyond to assist me—professional, courteous, and efficient.

So much easier to have professionals set up my new Apple 4K Tv device

The Geek Squad did a great job restoring my Airplay connection from my Apple laptop through Apple TV component (purchased at Best Buy) to my Samsung TV (also purchased at Best Buy. The basic problem is my low computer IQ. The Geek Squad made sure I understood the simple procedure to complete the Airplay connection. They were very helpful and patient. Thank you.

The Geek Squad folks are the best. Arrived on time, set up my Dvd player and explained about it.

Now…how can I get my grandson to play with it. Now how late is too late to return it?

Brinne set up our TV for streaming with YouTube, NewsMax, etc., showed two old people how to use everything to the best of our ability with a comment if we need further help, to call again.

Great guys did a fantastic Job. Thanks to a great Job,

The team from the Geek squad arrived as scheduled and got us back to being able to stream MAX, as HBO Mas is now called, in no time. They knew what to do and how to do it. They were both very professional, friendly and competent. Thanks to both

the agent help me setup my audio system. The agent was knowledgeable courteous and timely.

The agent was helpful and polite. I do believe he had some difficulty with Comcast since the TV isn't listed on their connection link. Now I have a new Comcast box and had considerable problems connecting the remote for this with my FireTV It seems my Alexa remote isn't paired with my new remote either,, very frustrating!

Very courteous, efficient and professional installation!

They are fast and very nice to work with. They work hard to get one help.

Daniel Padilla connected computer monitor for my second computer. He also installed Roku tv streaming device. He is excellent! He answered all of my questions. I highly recommend him.