Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad great install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good profetional service. We thank them for a job well done,great install
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
This was service in our camper.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came out to do this were very knowledgeable and made some great recommendations for us.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade of setup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Austin and Morgan did work quickly while entertaining all my questions
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Geek Squad Team and Sales Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad connected my Roku and showed me how to use it and YouTube as well. I am always well pleased with Geek Squad with my TV, PHones, EarPhones, and the service Best Buy Team and sales. Only one that gives you all the Electronics Amenities. Setup payments no Interest.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech was fast & efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician set up our TV and DVD player and accessories..
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service personnel from the Geek Squad had everything connected to our new TV in just a few minutes AND they took the time to show us how to use everything! We highly recommend using the Geek Squad!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Antenna setup was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set my Antenna to perfection and it did not take them long to get it done. They were spot on. Now all my channels come in solid.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad alweways saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians installed a chromecast on our TV and set it up and showed us how to work it. The TV was mounted on the wall and they had to remove it to get to the proper HDMI port and USB port for power. The techs were friendly, professional, personable and knowledgeable. Total Tech support is a great thing to have.
I would recommend this to a friendRated 5 out of 5 stars
Totaltech TV visit 1/18/22.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maricella was very knowledgeable, thorough, and conscientious during her visit. She taught us the user friendly operations of our television and soundbar. There was also a problem with Netflix, which she resolved at the time. However, the problem reoccurs intermittently and may require another visit from Maricella.
I would recommend this to a friendRated 5 out of 5 stars
Great job by Andy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up 2nd Apple TV for us. We have a complex network and he was very careful to insure that we had access to all the functionality we needed before he left! Great Job!
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived on time and set up 3 TVs for us. They were friendly and patient in explaining how to work the new device. Geek Squad always solves any problems we might have!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Te fellows needed to help me find out the lost or loose connection from my cable box to my tv. they listened to my explanation & found the disconnected wire and reconnected. they also helped by assisting in making sure everything worked properly again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed, and connected my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great! Professional set up done with care. The overall job was high quality. They mounted a 50” TV over a fireplace. Looks great. They also hooked the TV into the cable and set up Netflix and other services. They gave nice easy explanations on how to access everything. I highly this Geek Squad.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad Patrick and Taryn installed and set up Roku on all the tvs. They took care of everything and took the time to show me how it all works. They both were very knowledgeable, fast, and efficient. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Servicemen were wonderful-knowledgeable- patient-courteous- couldn’t be more pleased with our experience.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my surround sound system and cu!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch!!!! Representative was very knowledgeable, detailed, and made sure I was completely satisfied before he left! He deserves a pay raise in my book!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Assisted with streaming set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was amazing!! Was very personable and knowledgeable.
I would recommend this to a friendRated 4 out of 5 stars
Installation Nirvana!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skilled install guys who had been here before for another project. 85” Bravia 9 on a wall mount went up flawlessly.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
excellent geek squad tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech installed it and gave us great instructions on how to use the dvd player.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed and remounted my old TV over the fire place. Mounted new TV where the old one was mounted. Programed both TV's, provided instructions and answered all my questions. Even gave me his cell phone number if I needed to contact him. Service like this you don't get anymore.
I would recommend this to a friend
