Customer Ratings & Reviews

I rely on the Geek Squad of BestBuy for a variety of choices when I have issues with my laptop and fire stick. It is difficult for me, at my age, to keep up with techno knowledge. Thank you for your dedication and services.

work done well. also adjusted the definition. explained everything. very professional.

We received excellent service! Both technicians were very personable and polite. The setup was very fast and they were very helpful teaching me the basics of using my new television and patiently answered all of my questions.

The agent is mounted my TV and did an excellent job at setting it up

Installed antenna device and provided training in how to use remote.

In addition to setting up set instructed me on use.

The Geek Squad technician did a great job installing our DVD player and explaining its functions.

Took very little time, and the techs were super. They were super fast and saved me a ton of time.

Jimmy, the Geek Squad representative, was a pleasure to work with. He set up all 3 remotes, made sure they worked and then was very patient in explaining the remote operation. Oh, and Jimmy had an awesome sense of humor.

Everybody told me I could install a Roku stick myelf. NOT TRUE. Geek squad guys did it and showed me how to use it in less than an hour.

The agents connected my VCR and DVD player to the device that I had purchased from Best Buy. At first they couldn't get it to work but I gave him another DVR VCR combo and they seem to set it up and it work, although the salesperson I purchased this device from assured me that it was going to work with my other VCR, but the agency didn't seem to think so and said I needed another one. Not wanting to buy another one I just gave them another VCR DVD that I had

installed roku, was very helpful in explaining use

They made it look easy but explained the process so i would understand thank

the techs installed my tv on the wall and and set up all devices. the tech Chris Willeford was awesome. I gave me instructions about the equipment. gave me his card if I had any questions. I called him and he answered my questions. great service nice guys. they also liked my dog Lucie. LOL.

The agents were patient and listened to our problems, and they were careful to adhere to Covid precautions without being reminded. Although they were not able to provide a solution due to the limitations of the equipment that we purchased, we were glad to hear their advice and avoid days of research.

They Very Good at what they do. Very Polite, Clean and Efficient

Set up Amazon prime on tv. Fast and efficient service.

The agent set up my new wifi router and modem device, but it would not work. He then determined they sent me a device that runs on fiber which I do not have. Something I would never have been able to figure out my self. He uninstalled and reinstalled my old box.

The agent investigated the situation and found the problem.

The GEEK squad came to my home to connect a DVD player to my home theatre system. They showed up when they said they would, were professional, and treated me like a valued customer.