Customer Ratings & Reviews

One newly purchased HDMI COTD (from BB) . Very quick plug & play. Giovanni & Tanesha were outstanding. Home consultation prior to install by Darius Jackson was good but he didn’t push for Geek membership, which has great benefits. I purchased it during install.

agents set roku and remote for the tv and programed my remote.

These people were terrific: they were careful to explain parts I did not understand, help me get the best audio and video, and showed me some better ways of doing things. I rate this alone as an A+ [you must remember that I am an academic who does not do that very often.]

He got my DVD player working again so quick and easy.

Ryan and Mickie came out to set up our new TV, soundbar, WiFi, DVD player and Fire Stick. They were excellent with their workmanship and even better at offering their kindness, respect and assistance to us both. We couldn't be happier with their performance, expertise and advice regarding our new products.

Geek squad members were very knowledgeable and quick!

excellent service. did exactly what I wanted and everything works. Thanks for a great job.

Yes. Excellent job! They disconnected all the Direct Tv from all TVs which was greatly appreciated

The agent hooked up my 20-year-old Home Theatre System perfectly. I was very happy with his service.

The agents mounted my tv and hooked up Roku to three other TV's.

Couldn't get the job done on the first visit but that wasn't so bad. Took another visit from a rather abrupt young man to finish the job.....all is well now.

Russell did a great job of keeping us advised of his schedule and when he arrived. After arrival we explained what components of our system and he recommended the best way to connect and control them. After he was done he took the time to go thru each item so we knew how everything worked.

Excellent. Timely and efficient. Got the job done quickly.

The Geek Squad always does a great job and it is one of the main reasons I buy at Best Buy. The technicians are very knowledgeable, courteous and patient. They are trained to give the best service and to make sure the customer is completely satisfied. In my estimation Geek Squad is a must have. Thank you Geek Squad.

The Geek Squad crew were terrific. They connected all of our units and did some troubleshooting for us. They were exceptionally courteous and considerate. The services of your Geek Squad are a significant reason we buy all of our electronics at Best Buy, and this latest experience only reinforced that opinion. Thank you and your Squad!

Nick and Sammy were so helpful in setting up my new router and making certain it was functioning correctly. They were a knowledgeable in recommending the best product and installing the router. They were a very good team.

The agent helped me decide on the ring doorbell that best suited my needs. I had no idea about what I should buy when I entered the store, but I felt good about my purchase when I left. She also set up my installation appointment. I have no complaints.

The amazing guys arrived on time, were very courteous, professional and efficient. They observed all personal safety measures and made sure the area was left clean. Before leaving, they made sure that not only the devices worked properly but we throughly understood how to operate them.

They installed and connected everything that needed to be done in a very short time and had everything working in a short visit. Have not had any problems with anything since.

Great job perfectly centered on my mounting bracket