Customer Ratings & Reviews

I have forgot names. But i can say everyone in store as well as those who came into our home for installs . All have been informative and professional...The Dothan store really have 5star Employees. The Greeks are great and store floor employees are all very knowledgeable .

Geek Squad agents mounted the TV and made all necessary connects to the accessories. Both agents were very polite and professional. When the install was completed, they took the time to explain what was done and then proceeded to show how everything worked, I was very impressed.

I really appreciated Prestin and Eric. They called ahead to let me know they were on their way, they were respectful, friendly, considerate, careful and knowledgeable when answering my questions. Eric found a solution to the mounting that made the remote more convenient.

This agent showed me how to use my remote and TV after owning it for a couple years. The remote is not self-explanatory and he showed what things operate and how to do it.

I got the tv after waiting 3 weeks.They were supposed to come and hang it on my wall.I didn’t know that I was supposed to purchase the equipment to hand it.They left my tv setup on the floor.I went to the store and the manager fixed my issue.I then had to wait 2 more weeks to get it mounted on my wall.They did a great job but told me I needed another piece.I will go to the store tomorrow and see what I need to do.

The Geek Squad is absolutely awesome as they did an excellent job ! They set up our Stereo Receiver and our DVD player and they perform exactly how they said they would and I would recommend them to everyone ! Best Buy’s Geek Squad is the best ! We will continue to patronize you ! Thanks again for a job well done !

Unbelievable team that delivered, setup and educated us on our television. Being former educators for 40 years we know how difficult it is to work with others on a professional level. The team that we encountered was awesome. If they could be cloned someone would make billions!

Nice job by technician, installing device to my wall mounted flat screen TV.

They were knowledgeable, professional, compassionate and very helpful.

Cody and Bradley were excellent at what they do. They helped me to understand how to operate everything. They were wonderful and answered all my questions. After they left I was able to operate everything on my own. I would definitely have them install something again.

Agent reconnected Netflix with router, in simple manner!

This was for a A/V receiver set up not a video. They done an excellent job of changing out the receivers and setting up the new one then explaining the features and how to use the new one.

They did a nice job setting up the new tv and dvd player. they made sure it was hooked up to all our services, and everything was working .

The Geek Squad has been amazing for me. This latest install was a pair of Dolby Atmos ceiling speakers. They arrived on time and did a great job with the install. Answered all my questions and made sure I was satisfied. The work was completed. I highly recommend the Geek Squad.

These guys are so educated and know how to set up electronics! They even showed me things that I would have never known if it was not explained to me. One thing I do know I would have never known how to set up my television without there help. Thank you Geek Squad.

Excellent and professional work. Fixed problem with knowledge and accuracy. Geek squad is th

The Total Tech Support package is a really nice program. Scheduling the install was easy and wait time minimal. The Geeks did a perfect job. Everything was neatly installed and they cleaned up well after the install. They had some extra products in their truck that were needed to do everything right which was convenient. Very easy transaction and process.

The Squad "cut the cable" and made our home completely wireless and we now stream all services that were on our cable package plus more. The also installed an antenna in the attic so that we had some reliable information source if we lost our internet. Great associates and Great Job Been using Geek Squad services for all items purchased from Best Buy.

Never, used one before, but didn’t know, if you go , searching for shows , make sure , you stay away, from updated , shoes , & and movies , because apps, from that show , will start charging, after promotions end

The young man that helped us install our new television and Apple TV was wonderfully patient, considerate and competent. Did a wonderful job and even cleaned up our wire “spaghetti “ for us