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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,629 reviews
  • Rated 5 out of 5 stars

    Patient and Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up our premium channels. We had been told we needed a Roku box, but we didn't. He was able to connect us without it. He taught us about new technology for our knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with the service provided by the Geek Squad workers. They arrived on time, were careful in their work and were very knowledgeable of the products they were installing. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative installed the unit accurately and quickly like he had done it a thousand times before. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    restored my service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Brian came to my residence to install my new TV system and educate me on the product. I could not be more satisfied , happy, and impressed with their manner , their professionalism, and their knowledge of the product. I will always highly recommend the Geek Squad Thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The pro,s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and professional they knew what they were doing and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and set up were handled professionally and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my blue ray player and soundbar with subwoofer and did a excellent job everything is working beautifully. Keep up the great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is highly recommended. knowledge and experience can' be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was done neatly, efficiently, and fully explained. My questions were listened to and answered until I understood The installers were friendly and relatable I was very pleased with the whole process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine. They are very professional. Also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was from the Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the hdmi cable for my new blue ray player in the wall thru the kit previously installed. He did it in a about 30 minutes without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my sound bar and Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had to come back as I had to buy a switch/hub for my tv but they did not charge me to complete the job and were very throrough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST DEAL IS A BEST BUY DEAL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best. I have had other service, but none as good as best buys. The service done by the geek squad is wonderful. The geeks know there stuff. I am so glad that took the service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The youngsters installed my TV and devices and helped me link my WiFi to the TV and apps. Plus, when I had trouble with one streaming app, the young man came back and fixed it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, Eddie, helped me enormously by not only installing my Roku but explaining it to me thoroughly and answered all questions completely. Geek Squad is fantastic and Eddie is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial tech did great job. But I forgot some instructions. Best but seny out another team to help and they did an excellent job also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very professional and knowledgeable about the task. It was finished in less an hour. I was very happy I called Best Buy. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely the best people to install and service the electronics available at Best Buy, hands down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful with going to TV streaming!

    I would recommend this to a friend