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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad helped this remedial user get dialed in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT guy, Jason, simplified the set-up for me...a lifesaver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys, Omar and Rauel, were great. They really took their time properly installing our Blink cameras and made sure that we fully understood how every thing worked. Having the Geek Squad tech support services is one of the best things we have ever done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things went well. They couldn't hook up my Genesis, but they weren't coming here to do that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was smooth with no issues. Geek Squad is knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas was excellent explaining everything. So was Mychael. They didn't rush. Made sure I understood everything. Very polite and professional. Thank you again. Any more service needed I will request them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped set up a new video device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was on time and well educated. She noticed right away that I crossed wires. She then showed me how to work the clickers to get disc movies then back to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Geek Squad staff every time we need their service. They are knowledgeable, pleasant, neat about their work and have great communication/grammar/English. I'd still like to acquire the receipt for the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad more than installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very capable representative, not only fixed the minor issue with our new TV, but stayed and spent the time to teach us how to use our smart TV to the best advantage. Very valuable help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad (Brian) installed our modem and Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian (agent) set up our modem and Roku. He was sympathetic to all of our questions and took the time to make sure we thoroughly understood how everything worked. Brian's dedication and workmanship is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was timely, respectful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received sufficient notifications and updates regarding their arrival. Once there, they were very respectful of our home, and put on shoe protectors. During the installation, they kept us informed, asked good questions along the way, and made sure everything was to our liking, and that we understood how to operate our new t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three Geek Squad came to install my 55" Insignia TV. The were fast and efficient. The also made whole system work and answered all my and my wifes question. Very nice folk and great job of installation. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daniel is invaluable to us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel, is invaluable to Joseph and me. As Baby-Boomers we have little to no knowledge about new electronic. So far we have both screwed up our connections to the cloud and have needed help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy as pie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the guys from Geek Squad did an excellent job!! I much prefer having them do the work than struggling & sweating on my own. thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Arrived on time. Replaced purchased defective equipment. Was able to add the sound bar to fire stick remote. Very handy to only need one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice People

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my sound system in a very professional manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good knowledge and good service I was happy with completion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were knowledgeable and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents solved my problem with efficiency and friendliness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SOUROUND SOUND SETUP WITH EXISTING EQUIPMENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SPENT A 150 DOLLARS TO FIND OUT THAT THE SOROUND COULD NOT BE MADE OPERATIONAL DUE AGE OF EQUIPMENT COSTLY AT BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Antenna and Wi Fi connected to 5 TVs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the advice and instruction I received as well as the installation of antenna and Wi Fi and connection to 5 TVs. All in a very reasonable length of time and generous response to my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is extremely valuable to us. The agent came to our home and proposed solutions for our needs that were spot on. This saved us money and provided us with peace of mind.

    I would recommend this to a friend