Customer Ratings & Reviews

I used Geek Squad for setting up my TV, and connecting my BlueRay player, DVR and VCR. Technology has changed so much with their help I would have been lost

The Geek Squad did a tremendous job! Many thanks to Andrew, Blake, and Mykhal (sp)!

Agents set up my HD Antenna. Easily installed and explained clearly the use

The geek squad did a fabulous job and installing my television and showing me how the features worked. It didn't take them very long and they were very patient in showing me how the remote worked and all the features on the TV as well.

The gentlemen from Best Buy who delivered and installed my new Samsung 55" LED TV were very knowledgeable of the product and was most helpful in instructing me on the operation of the unit. I would highly recommend using the Geek Squad staff for any product Best Buy sells, to handle any installation some one might need.

This was an add-on service to the home installation, to properly link up all the added gizmos and IOTs that attach to our television. It went perfectly.

The agent was on time. Very happy with the results of the agent. Did exactly what was needed and it worked out great. I am so happy.

When it comes to tech, I heavily rely on the Geek Squad. They are highly professional and always willing to answer by questions, (even the dumb ones) Very important for my peace of mind.

Greg did a great job, as usual. He is such a good teacher on products - knowledgeable and patient. He explains things in an easy to understand format.

They're very professional and courteous. Had my problem fixed in no time

The Geek Squad guys were great yet again! They fixed my audio systems on both bedroom tv's and were professional and friendly as usual. I've used the squad on several occasions and I am always satisfied. Bravo! Larry

geek squad did a wonderful job installing everything. they were patient and professional. they answered all my questions and explained everything . very happy. they were from the store in Winchester Va

late in writing this review, but the service rep was excellent!

My service has always been done right the first time . Not only that, What was , fully explained, shown how to use, and asked if I had any questions.

Were getting to old to do these things now and have come to look forward to Best Buy Tech support and at affordable Prices. Big help when all our kids have moved out and have there own family's to take care of. We never have to worry if there are any issues

As usual great service. I will miss the free in home service. I am not knowledgeable of equipment and hook up. Appreciated the service. Not sure if I will renew.

The Geek Squad updated my TV settings and connected a headset. But, they didn't know, as neither did the store people who sold me the headset, that the headset was not designed for working with TV. I couldn't get the volume to increase on the headset by pushing the volume button. I ended up after many tries going back to the store and doing a swap for a different headset.

Thank you Geek squad for helping me a number of times! You did come in my home and definitely helped!!! Seriously worth having! No 3rd parties though, only geek squad!

The agent fount the problem, and straightened out my TV and other components quickly and perfectly. He also explained the process to me, so that I am better able o work with my products. I will only deal with Best Buy and he Geek Squad personnel. Thank you!

The Squad arrived on time. The techs did a wonderful job of installation. They didn't leave until all was working perfectly and gave detailed instructions on how to use the controllers.