Customer Ratings & Reviews

The set up crew was so good. They were polite, funny, and worked so hard to make a rough install better. It was nothing they did; it was equipment failure. But we would have them out again in a minute!

This service was CANCELLED because what I wanted to do was not possible. Thanks to the Geek Squad knowledge.

The employees were exceptionally knowledgeable and patient with our installation. They answered all of our questions and were very prompt. The installation went better than we expected.

Wonderful, polite, efficient! Arrived on time, Set up our new TV and remote. It’s super comforting having the Geeks around. Peace of mind.

They cleared up my problem excellently I am very pleased with the out

The agents set up my wireless system and contacted my cable provider to make sure everything worked correctly, They came back to help me out when I had a minor problem with the function of my firestick.

The agents were very friendly and were extremely helpful explaining the functionality of the new equipment. The Apple Air device allows my wife who is legally blind see her I pad screens on a large screen TV

The agent installed a WiFi Network in our home and it was a great upgrade! Because of the idiosyncrasies of the ATT U-verse system we have the set up was pretty complicated, but the agent did it flawlessly!

Tony was great! Knowledgeable and was able to help us get our remotes and dvd set up. Awesome gentleman! Thanks, Tony!

Gary Cooper was our agent and he is awesome. He was here when he said he would be, knew exactly what to do to install our device, and was more than we could ever hope for. Fantastic!!!

A great experience from the Geek Guy Kevin who helped us get the biggest TV to fit our 90's space to Drew and his partner who installed and made it work with space for the sound bar! We couldn't be more pleased!!

Richard and other Best Buy employee were the best!!! They installed everything quickly and easily and showed me how to use the smart universal controller and how to get Netflix and Prime Video. It all works great!! And I’m a great grandmother so I’m not very technical with all of this!!!!!

The agents did an awesome job of installing my new Samsung tv and connecting to all my devices-sound bar and Ruko. Installation looks great. They reviewed every step on how things worked!

The geek squad staff member was on time, was extremely careful in terms of covid precautions, and install the device quickly and efficiently. He also took time to show me how to use it and how to switch from TV input to DVD input.

Very nice young men that came and hooked our son up.

The agent, Jesse, came and connected my new DVD player to my new tv (that Jesse had also installed). He is friendly and professional. He knows what he is doing. Thank you Jesse!

Could not ask for a better install team. Quietly went about their tasks. We were leaving cable TV. They had to work with the old wiring technology & wireless network communication that were already in place. Did not try to upsell or take advantage.

Chris completed all the tasks I requested. He was very thorough and made sure I understood how to complete these tasks myself. I was very impressed with his skills.

I'm not a TV "techi", so I was deathly afraid of setting up Roku without a knowledgable technician doing it for me. Kwaton was professional, an expert, and also very patient with us. Thank you Kwaton!

This new high tech stuff, buttons and wires, DVD, NINTENDO, SOUND BAR, ROKU, NETFLIX, and 12 more devices would make anyones head spin. GEEK SQUAD PUT IT ALL IN PERSPECTIVE and made it all work together.