Customer Ratings & Reviews

Dan delivered and set up my TV and connected it to my DVD player. He called to let me know when to expect him. He was courteous and friendly.

Your agent was very professional and very patient and teaching me how to use my new TV network.

The agent did a great job diagnosing and take all of the painstaking necessary to make it work as designed. I'm a happy viewer.

Amazing technician - very patient and made sure we knew how to operate everything before we left. Very respectful of our home (and barking dog.)

Great service after the sale; Converted from cable TV to streaming using a new Fire Cube; now everything is controlled by voice interaction with Fire. Cube.

Alex and the other agent who showed up to set up my dvd player were on time and very knowledgeable in their work. Good job!

Delivery Terrible. Installation Great ( When I Got the TV)

Competent and friendly techs. They called ahead to let me know they were on the way, arrived on time and went to work. All our questions were answered and they made sure everything worked correctly.

The agent connected by HDMI cables, but the unit did not work correctly. The second visit by the Geek Squad was better. They figured out the connection problem and everything worked great after that. The only issue was the first agent recommended purchasing a longer HDMI cable, but it was not necessary.

I do all my electronic and small appliance business at Best Buy. They always do a nice job of answering my questions. They have patience with those of us that are technologically handicapped.

The agents showed up on time, were polite and efficient, and got everything resolved in a very short time.

Technician was very knowledgeable and very helpful. Did great job explaining everything. Set up some favorites so I don’t have too look for a Chanel. Matthew did great job!

The person who set up my DVD player was very professional and pleasant. He explained how the DVD player worked and was able to connect the HDMI2 without having to take the TV off the wall.

The technician set up my television and DVD with obvious expertise. He was very courteous and provided me with all the necessary instruction for use of the various features.

The tech that came was top notch on time very polite diagnosed the issue resolved all showed me what I needed to know before leaving

The agents connected my TVs and printer to the network. I asked them to come out a second time as I was still having difficulties with reception. I paid for an upgrade and more work from my carrier, Wave. Between the two, my reception is now good.

Took some time to figure out as special mounted under tv and not on wall. Glad they took their time. Works greatWorks great though.

Kennith is very knowledgeable and helpful in setting up the devices that we purchased. He was very patient and thorough in explaining how everything was set up

The agent checked my tablet and made sure that all was setup correctly.

Geek Squad connected our new smaller TV, instructed us in the use of it, and connected the new Disk player to our larger TV. They were knowledgeable about the products and patient with us in the learning process.