Customer Ratings & Reviews

The agents delivered and set up our new TV; moved the old TV to another room and set up that TV, as well. Very professional, knowledgeable, and extremely helpful in showing us how to work the TV's and use the apps to achieve the best experience.

Geek Squad professionally installed our Ring Doorbells. They are very knowledgeable and will answer any questions you might have. They are the best!

Outstanding customer service!!! I already recommended you all to a neighbor.

The agent connected my device and provided helpful further instruction

The agents spent time after mounting and connecting the TV to make sure I was familiar with the features and controls: using the remote, adding or removing apps, and features new to our experience.

The agents attempted to install the ROKU unit I bought @ Best Buy but would not work with my TV so they sold me a Firestick from their truck which did & they did a professional installation.

I am continuously impressed with the quality of service I get with Geek Squad from Willowbrook. Not only did they install it quickly they went over everything with me and showed me how to use it. I highly recommend Geek Squad.

I have to say Geek Squad is the best! We call and they come to fix what ever I messed up. I messed up my tv last night and can't figure out what I did so I get to call today.

They were great! Really helped me out with my sound system.

Technician set up the Fire TV Stick on an LG 15 year old TV, explained how to use it and answered all of my questions.

The agent setup the device and helped walk me through the steps on how to use it

The agent mounted my TV and connected it to all my devices, except for the headphones. He was unable to get those to work.

The techs were very professional in everything they did. Clearly, they were focused on completing the job to our satisfaction.

the first people couldn't do it had to get a second crew to fix it

The agent helped me get my Apps to work, and got me to understand some basics about what is important to know about Apps and getting good use out of them

The agent was very knowledgeable of what he was doing. He took out time and explain things to me, in a way that I understood it. I rate him A+++

Thanks for the integration of devices including the laser disk player

outstanding always on time very helpful with any question or issue that we have

The Geek Squad arrived on time, and in force! (3 guys). 2 TVs to mount and one to set up. The single mount went fine. (tv was already set up). Looks and works great. The new installation - they were quick, but ended up off center. Even though they measured and marked - still off. We have some older sound equipment, and they had no idea how to hook it up. Hooked it up wrong and could not get any sound. They finally gave up and left. We figured it out ourselves and corrected the hookup - got it working. They did call back later in the day to check on us, and were happy to hear that we had it working. While here, they were polite, professional, and efficient. Cleaned up after themselves. But seemed pressured to get out of here and on to the next job. However, we could not have done the installation ourselves, so, thankful for the Geek squad.

My antenna was installed as requested in a very knowledgeable & professional manner. Very pleased.