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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad in home sevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a most professional team came to my house, looked at my problem and gave me a complete answer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Messed up by remoted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came and fixed what my grandkids messed up by pushing buttons on the remote and i couldn't get it figured out and quit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, Easy to work with, Answered my questions, Did a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was explained and is working perfectly We trust the Geek Squad They are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV In a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and helped me to get started on how to use it. He was so kind and helpful. I really appreciated his kind help and caring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new TV and sound bar excellently. The tech was knowledgeable and professional, and provided excellent advise on how to operate my new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The first visit for installation of the Roku box

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second visit by the GS gave me the info I needed to use the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who set up and connected our new TV were knowledgeable, helpful, and professional. They answered all our questions and removed all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were THE BEST!!! Tidy, informative, instructive and all around savvy. Will definitely use them again. Arial and Joseph out of Danbury location.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and set up my Vizio tv. He was on time, efficient and helpfully explained the tv. He was knowledgeable. This Geek Squad experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team, really helpful, and zippy! I got my car back in 2 hours with a new radio—that ties to my phone—and a backup camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to help me with setup and was in and out very quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad fixed my tv quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the tv quickly and it works right. No problem with the tv now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed a new receiver & transferred content

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clemente & Richie hooked up my DVR and transferred all my programed shows to the new receiver, set up remote & Blue ray and took the time to explain everything to me. These two are a credit to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality job and nonissues. People showed up on time and were very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the BEST...did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Apple TV box died and Best Buy replaced it and all the Geek Squad guys who came were wonderful. The phone service reps weren't knowledgeable enough. It's our local Best Buy Home Theater guys who knew what to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job God bless y’all all that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job when they put the TV up. I am very happy and very proud they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Blu-ray install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician came when scheduled and was polite with a nice sense of humor. He answered our questions and in fact a follow up call to him resulted in additional assistance. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and we are so happy with the result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents mounted my televisions and hook them up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my televisions and hook them up to all the different devices. They were professional and so nice to deal with.

    I would recommend this to a friend