Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Set Up my Streaming Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team members that showed up were professional -polite - and very knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went above and beyond my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was wonderful - They went above and beyond expectations - I was so pleased that I had bought the 1 year service from them - It's just what we needed - Thanks Best Buy.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
DVD hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked DVD/VCR up. Spent time explaining how to use and return to Cable programs. Answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
installed tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the original repairman did not show up, those who replaced did a very good job.
I would recommend this to a friendRated 5 out of 5 stars
Top Notch work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad member was right on time and got to work on our "spaghetti" mess of wiring. He saved us endless hours of trying to sort out our communication problems.
I would recommend this to a friendRated 4 out of 5 stars
Quick, efficient. Did not coordinate remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys showed up on time and we’re friendly and efficient. They set up my “antenna”. They were not able to synch it to my Logi master remote so I have to switch back and forth between remotes constantly. Volume cut out every 3-60 minutes. Frustrating.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IS GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSTALLERS ARE ALWAYS PROFESSIONAL AND THEIR WORK IS EXCELLENT
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my Roku steaming device.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos installed my Roku streaming device. He was very polite and patient with my limited knowledge. I would highly recommend him.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed the problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was on time and very helpful. I will use the Geek Squad again.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Support!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent support provided. Agent was very friendly and helpful. Most importantly he resolved my problems.
I would recommend this to a friendRated 5 out of 5 stars
lynn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent knew his stuff. Came right in and did a perfect job. Tried there DVDplayer we had to make sure it would not work so he installed the new one
I would recommend this to a friendRated 5 out of 5 stars
Awesome tech guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech guy showed up on time, He program my TV 8 function remote within 15 minutes to work my tv, dvd player and surround sound bar.2
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Delight!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t begin to ask for more. On time, total tech savings and beyond what I has specified.
I would recommend this to a friendRated 5 out of 5 stars
set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was GREAT!!! He answered all of questions and was very polite! You can send him back anytime!!
I would recommend this to a friendRated 5 out of 5 stars
Quality Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two agents mounted the TV and made sure everything worked well.. They were working in a skilled nursing facility and were very respectful of the situation.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Dan was amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was so easy to schedule the appointment for Geek Squad. Dan called when he was on his way to my house. He was very professional! He wouldn’t leave until he made sure the Xbox One worked correctly and I knew how to log in and work it!
I would recommend this to a friendRated 5 out of 5 stars
LG smart TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with the service provided. The setup was fast, and the agent was friendly, and knowledgeable. We could not ask for more.
I would recommend this to a friendRated 5 out of 5 stars
Technician knew what to do!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's technician was knowledgeable and patient!! He did a great job seeting up the new remote and showed us all the features!!
I would recommend this to a friendRated 5 out of 5 stars
Aarron Price-Technician-Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician performed a great job, he was kind, courteous, knowledgeable, and very helpful with all of our questions.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
IR extender installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team did a very good job installing the ir extender that I had purchased at the Best Buy store. The 2 person team was personable, effective and efficient.
I would recommend this to a friend