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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,629 reviews
  • Rated 4 out of 5 stars

    Great setup including logitek remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did it all. Setup the remote and were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gekm Equad installed Myers TV setup very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV WiFi setup for my 3 tvs quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix streaming equipment

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was that I had to wait several days for the tech to come to my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    enjoying T.V. again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was mounted and all operations explained. crating materials all taken away, Installers also explained what was needed to attach some of my other attachmenys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the television very quickly. They also checked my blue ray disc player, as it was not working . Excellent job by both men

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The did a great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again very helpful, I probably wouldn't have been able to set all this stuff up easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what you need when you don't know how!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 81 years old I struggle with modern tech., and the Geek squad has answered all of the questions I have contacted with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed router and setup tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was Brandon and he did an outstanding job with the install and explaining how everything works. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected WiFi and Internet and ring doorbell. Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV back up and running!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They corrected my TV reception by installing a new device. They did this quickly and gave me good advice. They were polite and very professional. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service truly appreciate the support and consideration for customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Edgar did a great job! Super efficient

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar did a great job! Super efficient! he really knew what he was doing and he had several suggestions on how to improve my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Corrections of errors on sound system for tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was early, efficient and friendly. He knew what he was doing and had everything up and running smoothly in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. He really knew what he was doing and explained it to me as well. Everything is now working as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best installers I have ever worked with. Geek Squad is always there to help, I can always count on them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up my TV and other items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh did a wonderful job in setting up everything for me. He made is simple for me to understand and I am loving my new set up. Great Job Josh and Best Buy. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS got my TVs/remotes set up with Roku and streaming channels after I cancelled my cable service. Couldn't be happier with their knowledge and help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video device setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed and setup my video device. Excellent service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While i am already paying for tech support with Geek Squad the price was quite excessive for 5 minutes discussion.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It is wonderful having Geek Squad for help .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, knowledgeable, efficient and professional. He answered all of our questions.

    I would recommend this to a friend