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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,629 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kennith, the technician, did an excellent job of setting up our new DVD player and showing us how to use it. He arrived when scheduled and was highly skilled, professional, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy Tech delivered and set up my new OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Tech delivered and set up my new OLED TV and removed my old LCD TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Think I Drove Them Crazy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I submitted three rounds of multiple questions to my in home advisor before I was satisfied enough to move forward with purchasing my new TV. All were answered to my satisfaction. Best Buy does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has installed several electronics in our home so therefore we used them again. They are efficient, great and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They were able to get everything set up. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer back On-line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach quickly got my printer back on line. Had to go to the system-wide modem; plus explained to me how to do it if needed in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped to retrn the RoKO channels and televisions thorought the house. Very Professional.. Vicki Perry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Installed a indoor video camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The indoor camera works great for what I needed to do I would recommend it to anybody who would like the same and indoor camera installation guys did a great job bro exactly where I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome as always! I don't think its fair to tell us how many words to write a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are personable and helpful! From the purchase to the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device returned to store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent determined the system was not needed and we returned the item to the Canton store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job with our TV. Mounted it on the wall & moved the other one we have into another room. All with smiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    See review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done in a professional manner with my questions asked. As requested all unnecessary cables were disconnected from the TV and the installer made sure I understood how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad connected my T.V. to the streaming ser

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent connected my T. V. to the live streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up tv & components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv, dvd, Roku, and spectrum were all hooked up on 4 TV sets. They did a great job and explained everything clearly to me. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they set up our tv explained how everything worked (as we didn't have a clue) AND even set up our HBO, prime for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    old watch, new band

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the band fits perfectly and looks great with any attire I wear! Thought I wouldn't find the right size but WOW, there it was for purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We were thrilled with AJ’s help & installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received excellent service...from sitting down with Jacob going over our needs as far as equipment and the different television services, to AJ coming out and installing and setting up everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sound Without Pity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with new Sony flat screen's remote control. It somehow got set on a loud, raucous voice announcing every action taken on the remote. "VOLUME CONTROL SET TO 15. CLOSING ACCESS" ,etc. After my fourth call to Customer Service, it issue was resolved to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad is amazing and We want to thank them for helping us to resolve our issues. On time, Know what to do, and friendly! The best!

    I would recommend this to a friend