Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great Setup with NO Problems...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex and his partner did a Fine job of hooking up the TV, Sound Bar and Especially the PS5 for my Grandson...Thank you...He Loves it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our Ring doorbell and Chime

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our Ring doorbell and Chime. He helped us to understand how they work and are very pleased with this experience. We wish we had called him sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Stick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech set up quickly & did great job! In time as bd professional. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset the smart TV and remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew was provided excellent service and was very knowledgeable. He helped reset the Smart TV with new accounts-users for both Netflix and Amazon Prime Video for two TV as well as the Harmony remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected my new 4K player. Re-programmed my remote that never controlled sound even after calling for instructions. Also showed how to get netflicks. Everything works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local Channels Setup on 2 Large Samsung TV's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using Indoor Antenna we were able to get total of 36 channels on each TV. That after scanning were available on Samsung Guide. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians set up my device Tony satisfaction. Speedy and cordial explaining so I could understand processes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our TV install was great! The Geek Squad associates were efficient, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came and installed equipment, performed a check on the equipment and then completed the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service by Knowledgeable Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were extremely helpful and communicated well. They made sure they understood what I wanted better than I could describe what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job , worked quickly and were personable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fire sticks on my TV’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was excellent. After installing the equipment he instructed me how to use it and was not rushed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was the same person who set up my computer who gave us instruction as well as practice in the DVD player. Excellent job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was smooth, quick, and convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent implemented Amazon Firestick and explained how everything worked. Gave his experiences with some of the streaming services. Good service; friendly, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from The Squad, set up my TV and soundbar. They called the day before to confirm the appointment as well as calling when they were on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had no problem setting up my TV, adding my devices. They are very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV and surround sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech team were fabulous - the best money I have spent in a long time. They were knowledgeable and perceptive to what was needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my DVD player and educated me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great investment. They make it easy for tech challenged older adults to enjoy high tech gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was set up at an assisted living facility. My husband needed a new tv. It was done quickly & efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad streaming installation services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable and very helpful in helping me to install tools for streaming.

    I would recommend this to a friend