Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad...very helpful and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up and explained questions we had...very efficient and informative
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad help ordering and Installing Blu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ben was a wonderful teacher, techie, and patient person!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - The Very Best Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were outstanding. They were prompt, courteous, and knowledgeable.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Apple TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time, installation was done smoothly, and agent was friendly.
I would recommend this to a friendRated 5 out of 5 stars
Thanx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job by the crew. turstanding actually . . .in every aspect. A credit to the franchise.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the Geed Squad set up my TV was great. They set it up with me and showed me how to access the different options.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a 5 star service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek crew continually exceeds my expectations with their ability to detect the issue and fix it. They also asked if I needed any questions answered etc..
I would recommend this to a friendRated 5 out of 5 stars
Sound System Success
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, efficient, and knowledgeable Geek Squad member!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Roku setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assisted by helping with i stalling my roku and giving instructions on operating the system
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agents are good professions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent first disconnected one of my speakers by accident, then came back fixed the issue quickly after a phone call.
No, I would not recommend this to a friendRated 5 out of 5 stars
Roku installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed a Roku device and checked to make sure it was working
I would recommend this to a friendRated 5 out of 5 stars
These folks were terrific
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel and Jesse were fantastic. They explained everything to an 86 year old and never missed a beat.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellent agent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional, polite, informative, fixed all the problems. Was fully vaccinated and, also, wore a mask. Excellent rep for Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Not yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has not been done yet, I have to reschedule. Sincerely, Dennis
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were fabulous. The tv installation they did is incredible Used to have a snake pit of cords behind the tv, no more. Nice and neat.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 4 out of 5 stars
Integration of Sonos & Google to Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my Sonos to the WiFi and my Google as well. I was also expecting them to cut the cord for me. Really surprised that they wouldn't do that while they were there. They had two guys and the one knew what he was doing but they were there only to integrate the Sonos to my Wifi.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed outdoor tv and sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. Good people to work with. Very need and conscientious of your property and surroundings
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Better enjoyment thru better understanding.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents where technically the best. Answered all of my questions and gave tips on how to truly enjoy our smart television.
I would recommend this to a friendRated 5 out of 5 stars
Brians tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew and justice helped me get my vcr back to playing back videos Great Job guys
I would recommend this to a friendRated 5 out of 5 stars
Great install. Explained everything professionally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super Plus service. Two really knowledgeable people.
I would recommend this to a friend