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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad saved the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get my Amazon Fire stick set up. Amazon couldn’t help, neither could Comcast. Your tech came out & in a matter of minutes rectified the situation...it was a problem with the power strip. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu Ray player is great. Just like being in the theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in setting everything up and instructing us on how to use everything. Would use these two again in an instant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy best buy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were friendly ,on time , professional , installed my sound bar and explained the operation , I will use again , maybe a discount for using again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic, they did a fabulous job. They are friendly, professional & knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My CD player is up and playing Christmas music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was NOT a video set up but it WAS a portable CD etc. set up. My CD player is set up and working. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad out to install electronics is well worth the small cost. Now that my teenagers are grown ups living at their own homes, this is a 2nd best alternative when I need tech help!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New app Quick!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent set up a new app for us. He was great and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. They spent a lot of time to make sure everything was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are perfectionists! They did a wonderful job removing our old TV and hanging the new one, they even disposed of the older one for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great service from the geek squad. they really helped us with our new theater system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome setup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soooo pleased with the technician who delivered and set up my TV. Prompt, very kind and a total gentleman. A major asset to your company!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys upgrading and fixing my home theater system were thorough and professional. Everything was installed perfectly and WORKS! I will definitely use the Ggek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Louis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louise is very patient, efficient and kind. He understands my limitations and works hard to see that my questions are answered and that I understand everything before he leaves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    t mobile set up streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were very knowledable and friendly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my house were so helpful and gave me a good tutorial on my tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent, it was only one but he.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very thorough, extremely knowledgeable and a great teacher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs did a great job. They called in advance, arrived on time, and finished on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad instlled by Roku.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Roku device and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!LL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys were efficient and deliberate in makeing sure I could actually "run" the machine. Really felt taken care of! Thanks.

    I would recommend this to a friend