Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad are great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they did a great job with the installation. We’re in and out quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still learning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech representative patiently reviewed all of the details with me of the process of wiping my old laptop clean Of all data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men that installed the tv where very nice and knowledgeable. They explained the remote controller operation very clearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup DVD Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad setup my new DVD player after they setup my new speaker system for a great home theater experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Scott Mustavick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A plus for Geek Scott Mustavick. A very worthwhile investment in our tv service. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad guy ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extemely helpful and especially patient with my computer mistakes and showing me the streaming methods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my 65" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my new 65" Samsung quickly and efficiently. Explained unknown features. Great job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my tv and DVR. Also my cd player. VERY friendly and knowledgeable. Answered all my questions. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great GS experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great with the installation and information needed to watch our new TV. He took time to fully explain all of our questions.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Harold failed to come on tues no call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called to find out after about 90 minutes I was told I could reschedule which I did and told a geek would come 12-8 same as yesterday I asked for early time and was told to early the next morning told open at 8 Maxine said outside hours after the same result a few more times I called after 9 and was told Nelson would be my geek I was given his number I requested a time but told 12-8..at 2 I called Nelson and he said he would be there at about 6. It would be nice if you wold provide hours of operation . After waiting for many hours the previous you could be more accomodaring.nelson arrived after 6.30 but was great.i also had a no show last year

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad was absolutely terrific - knowledgeable and personable and knew how to get the job done!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taylor Daugherty did an excellent install and set up. He went above and beyond in making sure all systems were working correctly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my sound bar and made fiber o

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent attached my soundbar and subwoofer and provided instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Heros

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek Squad came to the rescue. Dave’s me lots of frustrations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad they’re very helpful and the agents really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install of BluRay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding professional service with a wonderful attitude! The agent connected the BluRay and confirmed operation as well as universal remote. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! The Geeks were so good. Great communication too. Wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent. Showed up on time and installed very fast. Nice people. Sally

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installing a Gemini

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech had never installed a Directv Gemini before so it was a bit of a challenge. But, he did install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He solved my problem quickly. And efficiently. They are always Knowledgeable and on time. I KNOW I can count on them to solve any problems I might have!

    I would recommend this to a friend