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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Gave me information to help me. Would definitely use this tech again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and connected tuner, DVD, and Roku device. I was able to use the TV exactly as my last one , which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend edgar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure the home theatre worked properly with Roku tv and all streaming apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have this option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a great job hooking everything up since we are technologically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Theater Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up my home theater, installing a replacement ceiling rear projector, AV receiver and 4k BluRay DVD; overall did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire stick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Devin was knowledgeable and nice. Communicated well so I knew when he was arriving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was awesome !! Extremely knowledgeable & set me up perfectly !! Thank you so much !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Geek Squad as they are extremely professional and really explain anything you have a question on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed by tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time, efficient and showed us how to use remote to tv and our universal remote we bought also. It didn’t take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James from The Geek Squad came to setup the Apple TV for my wife and I. He’s knowledgeable, kind, patience and conscientious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did the Roku set up very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the Ruku stick and explained very well how to use it. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad did a great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs at Geek Squad connected the Blu-Ray player to our TV set and the cable box. Did an excellent job ~ very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service, not cheap!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt take long to hook it up to my TV. But service call charge too expensive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I need a lot of help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things join together to make a complete system. GEEK knowledge exceeds all expectations. IT WORKS GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did fine on my Roku installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service techs installed my Roku unit after I got the adapter because of the age of my TV. Showed me it was working and explained to me that I needed to get a stronger Wifi router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my new speakers properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents installed my new speakers properly and watching tv in surround sound is better than ever. They did an outstanding job and I am very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up for my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad people came to the house and were very professional with the setup of my tv and hooking it up to my other components and helped me with a quick tutorial on how to do things with my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kasey is a top notch geek squad rep who was very professional & extremely knowledgeable & kind & efficient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided helpful information and advice on additional opportunities for connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NFL Sunday Ticket set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected my Google TV receiver and set up my NFL Sunday Ticket.

    I would recommend this to a friend