Customer Ratings & Reviews
- SKU:
- 5732350
Customer reviews
Rating 4.7 out of 5 stars with 2629 reviews
(2,629 customer reviews)to a friend
Customers are saying
Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Install TV, Roku, DVD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV, connected it to Roku and my DVD player, and gave me a lesson on how to use everything. It was awesome.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Installation of 4K DVD Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad connected my new DVD player to my new TV, Full Motion Mount and Sound Bar in a quick and efficient manner.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
ROKU/VCR SETUP.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE TECH SHOWED UP ON TIME, DID THE WORK I REQUESTED, EXPLAINED EVERYTHING TO ME, AND ANSWERED ALL OF MY QUESTIONS.
I would recommend this to a friendRated 5 out of 5 stars
Installed my router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Russell did an outstanding job installing my router.
I would recommend this to a friendRated 3 out of 5 stars
Antenna Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 1st install I had on 10/5 wasn't set up properly and had to have someone come again to re-install. It works great now after Alexander fixed it on 10/22.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was fantastic, friendly and responsive. Best Buy has a great team train and set the standards for all employees.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our firesticks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was excellent, he arrived on time and worked quickly to set up all three of our TV so we could stream TV.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came to hook up streaming device on my TVs. A subscription was required to work the device that was required for each TV so it was not completed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my TV and I was so pleased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Parker set up my system and I was very happy with it. He explains everything so well.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. Many of my questions were answered about the settings of all my TVs. My new device is awesome. Thanks Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Patrick from the Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Patrick came out and he was excellent. Hooked up everything in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Backup tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, helpful and helped us understand options with new firestick. Agent succeeded expectations. Thankyou Dave
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonathan was an "Excellent technician", very knowledgeable and very respectful.
I would recommend this to a friendRated 5 out of 5 stars
Tried to help sort out our streaming problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly successfully fixed the problems were were having on one TV with streaming/buffering issues. Not sure it is completely understood or fixed but definitely better.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were outstanding. There were a few complications with the setup, but everything was working perfectly before they left.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys came to install and set up our new tv. They were very efficient. Very satisfied with everything. Love our new tv,
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed home theater & router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your service techs came and installed all our devices and showed us how to work everything. We were very pleased with all they did.
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Excellency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech specialist were just what I expected. Professional careful and fast. It will be great to think all have this level of excellency
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a tremendous job for me...from initial consultation to full install of two tv's, sound bar, A/V receiver... Very competent and highly professional!
This review is from Add-On Video Device Setup
I would recommend this to a friendRated 5 out of 5 stars
Fixed problem quickly!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent arrived on time and fixed the problem quickly. Good service!
This review is from Add-On Video Device Setup
I would recommend this to a friend