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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad setup my apple tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys were excellent and efficient, they got done and corrected another problem at the same time... way to go Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were fabulous! They were courteous, professional and patient! They couldn’t have been better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad set up my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who are technologically challenged the service was wonderful, Kind of expensive to set up a TV remote but for us it was worth it.j

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuart was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stuart set up Roku in four locations. Helped us set up favorites . Taught us how to use the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, he did not mount my TV but he did hook everything up that goes with the TV. He was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Projector setup with surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and setup a somewhat complicated installation very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I depend on the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents placed my TV on the wall mount, set up "Fire TV" on 2 TV's and hooked other equipment up so that they're working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVR installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to call ahead and come ahead of scheduled time They were pleasant and connected the DVR quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee set up device as expected. Will continue to use her expertise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The 2 men were very professional and extremely efficient. Highly recommend them . A+ service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there to help

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having difficulty connecting some Roku devices. They were prompt and friendly helping to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was outstanding! So efficient and helpful to get my TV set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad helped us understand this---and everything about the device and the squad are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My box was hooked up and it works better than my old one the gentleman that hooked it up was helpful and kind I really appreciated his help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a new tv and DVR and VHS on one device. Great service and review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was incredible and very patient with me! They set up everything in my TV and the Roku device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star all the way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always so courteous and professional. Love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent took very little time to install a roku express to my vizio tv and programmed it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best techs I ever had. They went out of their way to complete the call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up my Tablo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They weren't even sure how to classify this but they put it under video installation and it went very smoothly. Took him about a half hour and it was completely set up with no problems!

    I would recommend this to a friend