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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,629 reviews
  • Rated 5 out of 5 stars

    The Geek Quads

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped my stepson hook his internet up , tv and blue ray. They did a great job. Happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home in service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my mount in quickly. Arrived on time with advance calls and email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good installer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up my old computer with my new one; and connected it to the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job ….geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony did a great job setting up my fire stick and explaining how it all worked! Very happy with the total tech service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad invaluable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike came within the specific time frame and was very polite and knowledgeable. He answered all my questions about what is a new technology to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric nolen did a great job setting up our eeros. Would have come back other items that need to be installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two squad members were efficient and quick. Knowledgeable able to show us how to use the equipment. Thanks, guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The team are very professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and conevted with my devices, excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my DVD player andit works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set-up my equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set- up my equipment . He was very knowledgeable. He was nice, and friendly. Had very good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable came in set up system checked everything to make sure it was working before he left very satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our issue very quickly! Lisa did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep was very courteous, quick and very efficient. He answered all my questions and I couldn't have been more pleased. Thank you, Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys hooked up my TV equipment in about 5 minutes and were very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scarlett, the Geek squad agent, was knowledgeable and courteous. She had a thorough understanding of how the Apple 4 K device works and how it fits in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FireStick Install and Remote update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh set up the fire stick for me and updated the new Logitech Elite remote control I had purchased from Best Buy on line. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming education

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable techs fixed everything and gave me needed education

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad, did a great job with my installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew arrived and set everything up and answered any questions that me or the wife had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Hooked me up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not everyone can be good at setting up electronic equipment. I know that I am not. Thanks to Geek Squad.

    I would recommend this to a friend