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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The tech was on time and took his time to resolve the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay the geek squad guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me by fixing video device setup as well as adjusting the indoor antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both competent and friendly. Patiently worked through the existing system to successfully install an additional Sonos connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad rises to the occasion for senior couple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt polite, got the job done, answered all our questions and very patient excellent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an additional HD WISA Transmitter with TV. Agents were knowledgeable in installing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Giovanna are excellent techs. Very courteous, professional and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 tvs to hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two tv’s to hang. I had 2 tvs to hang on the wall. I give it a 3 because the first group that came did not finish so they had to reschedule. By the time every thing was done, another group was assigned for part of the job and the first group came Back to finish it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always great. They come, install, or fix a problem. It's worth the '$$' paid to have them! G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tu was great! He went through everything, and got us up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HELP !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I purchased help if I need it. These people are so busy, but can get things fixed and that’s what counts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug in on all t.v.'s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady was very courteous and helpful with the plug in on all my t.v.'s Her service was impeccable. I would recommend her to others if I may.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is so helpful and efficient. I'm glad my neighbor recommended them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connecting headphones to TV and installing DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael connected my devices but was unable to connect the TV so I could hear it when my husband see his new headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and installed my new TV. They also answered all my questions and gave me useful suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installation was quick and well done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt, on time, and seemed to really care about answering all of my questions and concerns. He was professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives went above and beyond to set up the TV and tried - but failed - to cordinate the Sony TV and SoundBar remotes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very professional and mounted my receiver, and projector, and set up the whole theater room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD and vcr hook up service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you. He did a great job. Dident realize that I can get my vcr working. Have a lot of tapes. And DVR have a lot of dvd,s too! Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an excellent job on the refrigerator. Unfortunately the part to repair the oven was broken and had to be reordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beside installing my tv they also installed my soundbar and dvd player.

    I would recommend this to a friend