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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek Squad team member NIcholas rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Nicholas was great, i.e., professional, informative, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. was excellent and the service very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent resolved my issue and showed me how to maneuver the wall mounted TV. He was very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they got my Blue Ray hooked up and operational quickly, and showed me how to view them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! They called back when I had an issue and were polite and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geekers to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service guys. competent , quick and friendly. I recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OTA antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed in attic. Works great Receiving all local channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joyce love the sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job guys very nice associate with the knowledge of the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, connected all items, worked hard and competently. Wished they could have had more time to complete the job. I phoned for another appointment and received one for two weeks later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, efficient and helpful! The agents connected the video device and made sure that it worked correctly. They also went through the use of the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and knowledgeable and willing to put up with total non-techy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong being a geek squad member, technology keeps on changing so with these guys your set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad… great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were quick and extremely knowledgeable. Thank you so very much for your great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well and quickly done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and is especially good for my husband to use as we have a Lone Rangers dvd for hi, to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Harmony remote. Install Firestick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with Geek Squad. My TV had many problems. They worked on it until all problems were solved. They really cared. Particularly impressed with Simon Baldwin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV delivered and meshed with my home setup. The GS crew knows what they are doing and do it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Agents are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents set up our 4K ultra HD Tv and we are so glad they did. They were extremely knowledgeable and expertly set-up all the devices needed for optimal 4k TV enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad reset my tv service on my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was successful in getting my tv service back on my tv. He checked all my tv sets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were quick and efficient .... explained the solar remote quite well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek App Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad downloaded my apps on 3 TV’s and provided me with Excellent Instructions…

    I would recommend this to a friend