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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 2,629 reviews
  • Rated 5 out of 5 stars

    received more rhan I paid. Geek Squad consulted c

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician immediately assess rthe problems and instructed me to obtain specific papers and parts that were not readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew of professional works and always dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up purchased computer and transferred my data. Was very patient to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were very good and quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV with no problems. It would have taken me a lot of time and with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE INSTALLATION TOOK VERY LITTLE TIME.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS VERY PLEASED WITH THE SERVICE I RECEIVED. THANKS FOR BEING SO PROMPT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent solved my problem.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all else had failed, Ms. Younus suggested a creative solution, got a new device working with my system, and showed me how to use it. Works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the installer. No issues at all. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter was one of the best informed technician that has come to service our Best Buy purchases. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would go with again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, knowledgeable and good explanation how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, efficient and informative. A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TheGeek Squad team was professional and effective. They are a credit to your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TX setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new Smart TV and gave me a tutorial on how to use them. He did a great job and was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys fixed our Tv system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys were incredible knowledgeable and helpful please mention to them my review Eric R.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple tv system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician got the system working in a mater of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming happened!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my streaming to work. He was very patient and had me practice several times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would highly recommend using the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was handled very professionally and very timely and the Geek Squad answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, very knowledgeable, efficient and totally explained the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming Services set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up fire sticks and streaming services on all TV's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on programing tv. Would use them again.Kudos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my TV and answered all my questions in good time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damian was excellent. He combined the old with the new and they operate flawlessly. Thank you!

    I would recommend this to a friend