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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geed Squad installed our TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team setup our new 83" LG OLED TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy’s Geek Squad constantly amaze me…timely service, to providing a cell phone for follow-ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and very courteous. Good setup guy and knew a lot about uverse. thankfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was great. Speaker mount stuck out further than any of us liked but it was only one that would work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DVD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job!! The technicians were nice and resourceful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed equipment fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup all equipment, fast, friendly, working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blu Ray set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was fast curious and knowledgeable. Billy was training some new "geeks" and they did very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Duo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the Sony Bravia, our technician also installed our Sony DVD player. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a Great job installing and explaining how everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtesy and dependability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed and connected my TV with antenna and made sure picture and sound quality was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marc, our technician, was a great teacher as well as mounting the tv along with a sound bar and a fire stick... I highly recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the TV and Apple TV all good went over all the apps etc. guys are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job exchanging myTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job exchanging my new TV and checking my soundboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cesar and Ben were amazing! Super all around! Really impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful insetting up my printer. On time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    daleo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with Geek Squad service. Every thing worked when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    False alarm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancelled appointment. Other issues came up. No longer appropriate to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and set up TV and SoundBar to all my devices and were so professional..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, Knowledgeable, Tidy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team surpassed my expectations on every level. Super impressive guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my home theater system. They were expert, friendly, and answered all my questions.

    I would recommend this to a friend