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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,629 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my tv and connected it as needed. Instructed me on useage. Answered all questions quickly and concisely. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were on time and very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob and Dave were the best,just bought a new 50 inch tv and I requested they come back for the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed DVD player and answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my new 4K DVD player and moved my old BluRay player to my other TV. They also added Disney+ to my television menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad fixed my problem ( roku) in very little time I was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV /cable hook up/Set Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe was the VERY BEST! I wish he lived in our neighborhood because we would have him to dinner often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed efficiently and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They connected our speakers and other devices to the new tv. Then they went through how to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a fabulous tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic in mounting my tv. They explained all the settings and helped my family to enjoy a beautiful picture and great sound!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I hadn't used the topbox so they made sure it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Blue tooth device but the VCR did not work so that was not connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my DVD working again. At home. Thanks. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful in explaining how to set up and pull applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Roku system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional employees, came in a timely manner and set up my Roku successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cable box remote installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent program all our remotes and showed the family how to use them very helpful service I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sage is his name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, he knows his job very well. Glad to have him as my tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad we’re awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful and we decided I didn’t really need an Apple TV as I had a smart TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jasons installation of Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best agent ever!SO very helpful ! He answered questions thoroughly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These folks do the best work. I will always use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent installed my DVD device and provided helpful instructions in a professional, friendly manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service and very helpful. really had patience with an old guy who is not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out twice to help me troubleshoot my TV/FIRESTICK!!! THEY ARE GREAT!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals a no stress setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and setting up by the Geek Squad was fast.

    I would recommend this to a friend