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  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,629 reviews

  • Geek Squad equals a no stress setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and setting up by the Geek Squad was fast.

    I would recommend this to a friend

  • Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that did the set up was extremely helpful and we appreciated the timely service.

    I would recommend this to a friend

  • Geek Squad membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help in setting up Roko along with other set up for TVs

    I would recommend this to a friend

  • In Good Hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a while. Complicated. The team did a great job. Much appreciated.

    I would recommend this to a friend

  • Geek squad installed the device very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ty Very efficient, courteous and professional. The device was set-up very well.

    I would recommend this to a friend

  • Installation and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TV and connected it to my system.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad fixed the problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad member arrived on time, quickly fixed the connection and showed me what not to do. As a result, everything is working well. And I feel more competent. Thanks to the knowledgeable squad person.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They installed our new home theater in no time. They programmed everything. Great service.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Good Servicr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ed installed Roku and found the wifi was too weak; he returned to upgrade the Wifi. All works well.

    I would recommend this to a friend

  • Geek Squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team did an awesome job and were very professional.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • The Geek installed my Fire Stick and WiFi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Technician was great, they always are great. I uses the Geek Service a lot.

    I would recommend this to a friend

  • Geek Squad installed new projector 4 movie theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous, efficient, knowledgeable... very good.!

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • First rate professional and courteous service ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the geek squad on at least 5 occasions and i have always been impressed by their knowledge and professional service. First rate

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Need to not be kept on hold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very nice and persistent, but one of the parts isn't working and I've been unable to get anyone to answer my call to Best Buy to ask how to fix it myself. Or to have someone recheck it.

    I would recommend this to a friend

  • Geek squade instaled my dvd player very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my dvs player and did a very good job every thing works very good I can play dvd"s anytime

    I would recommend this to a friend

  • Geek Squad Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amal quickly sorted out our TV DVR issues, recommended hardware improvements. Working better now.

    I would recommend this to a friend

  • Nana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped Nana set up her new TV bought at Best Buy!!!...

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents in are excellent inside the store and out. They come for my computer, phones too.

    I would recommend this to a friend

  • Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew S, is great! He has assisted us in the past and is knowledgeable, professional and personable

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Installed YouTubeTV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived after phone call indicating when he would arrive. Wore protective shoe/boot covers. Was friendly/courteous and knowledgable.

    I would recommend this to a friend
Page 86, Showing 1,701-1,720 of 2,629 reviews
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