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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,629 reviews
  • Rated 5 out of 5 stars

    The Geek squad agent diagnosing a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to diagnose the problem with my blue ray player and made a recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexis installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already entered my review so why do I ha e to write anything. I will not another one if I have to write a review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire more guys like him!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Friendly, helpful even after the visit when I called him for some instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kami changed an antenna.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kami did a great job. Extremely professional and kind,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was personable and knowledgeable about our TVs but was not the expert on laptops that we thought he would be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was done. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed new connection for antenna.. adapter was broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch sit up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sit my 75 inch tv so I only have use one remote Took there time to explain how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good knowledgeable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, again, connected our Blu-ray, which they had previously set up for us in other housing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mas-Tec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson installed our alarm system efficiently and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shooting my Amazon Fire Stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tech who took his time troubleshooting my system and giving me different ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent considered our needs and took extra efforts to provide a solution that was just what we can use daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the tv, made sure that everything was working and help me add some other info

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very nicely. Not much should be added, because "all done nicely" covers it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv, DVD and cassette player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, professional and clarified what I wanted before providing services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was on time, professional, and explained thoroughly the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet; tv connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad for all computer issues and tune-ups for years. They are the BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cables

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the cables to the TV and blu ray. He did a very good job of hiding the cords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always provides knowledgeable and professional service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV wall mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and connected it to all the necessary devices

    I would recommend this to a friend