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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,629 reviews
  • Rated 5 out of 5 stars

    Great service by the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians assessed our needs and came up with a satisfactory solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and team were awesome as always. They know their stuff and do great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installs a DVD blue-ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service is the best. They are very knowledgeable and will answer all your questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlining Entertainment Center

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs professionally removed devices that I didn't need any more from my entertainment center. (XBOX, VHS Tape player, etc.).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku installation and also phone assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They were courteous and respectful of property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was very good and would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install/troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troubleshot problems with earphones and got them working fine. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, protected my property, programed my remote & gave me instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for someone who is not tech savory. Answered all queztions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent activate my Sony soundbar. He was very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of Eero routers. Placed in three room. now getting excellent Wi Fi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with pictue quality. I feel there could setting adjusted for a better picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job at getting my printer w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the Geek Squad got my equipment working perfectly! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacqueline was very helpful and pleasant.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She hooked up my Roku very well. I can now get Netflix. However, I cannot get Pandora which I thought was included!?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. That is why I always go to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived timely and completed the work in an outstanding manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Not delighted with Ring’s app. Unnecessarily complicated for simple tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up our new 32" Samsung TV and did a great job. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service approach. Impressed 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful team, professionally done with courtesy and great listening skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service he installed the TV and answer all my questions.

    I would recommend this to a friend