Customer Ratings & Reviews

The technician did his very best to try and use my old equipment, but in the end, 16 year old components just weren't compatible with todays technology. He recommended a Sonos sound bar for what we wanted to accomplish and it was the best advice I have had in years!

Checked all my devices to make sure everything was hooked up and working properly. Explained several things to me that were helpful in the working of my equipment.

The agents who mounted our TV and all the attached units were very knowledgeable, made the install quick and they were very kind and respectful. And answered all our questions ( even when we asked the same question twice)

very helpful and cordial, regarding the installation of my new TV

Fantastic All explained very well Timely and informative

the technicians arrived on time and promptly set up the antenna; however, they did not work. but the service was excellent.

I needed help disconnecting my cable box & installing Apple TV devices on both of my TVs. Chris was wonderful! He set everything up efficiently & made sure everything how to use everything. worked and I understood

The guys did an excellent job. In a very short time had the TV mounted outside on the patio, show us some operation details, and were very courteous & patient.

I upgraded to the newer Nvidia Shield Pro streaming system. I have the earlier Nvidia Shield Pro and it is still good but now the 2K and 4K video options are available and requires more memory and speed for less buffering. It’s not perfect but better. The only problem is the Logitech Hub doesn’t support newer model and there still isn’t a good replacement for the Logitech Hub.

We are more than pleased with the results of our request for a reset of our TV and computer set up. I tried for days to get our system set up, but it was not as easy as it looked. The person they sent to help us out was very friendly and he had us up and running within an hour. I now know that people make a living doing what I can't.

GREAT SERVICE TECH, AND GREAT SERVICE !!!! THE TECH. PROVIDED GREAT ADVICE, SERVICE AND GAVE ME SOME VERY KNOWLEDGABLE TECHNICAL ADVICE !!!!

The Geek squad guys have always done a terrific job when I have asked them to install electronics. They have mounted three televisions for me and most recently replaced my cable boxes with Roku. They did this quickly. Very pleased with Geek Squad services!!

Agents arrived on time and were courteous, professional and efficient in their set up. took away old components and explained the different parts and workings of the system, which included new tv, bose soundbar and module and Sony Blue Ray. it was a great experience. Highly recommended.

Coleman and Kameron did a super job trouble shooting the set up and never gave up and then figured it out! They were wonderful!!!!!!!! They deserve a raise because they had such great attitudes, worked together and never gave up! Thanks so much to them I will request this duo always! Thank you!!!!

Courteous and professional service for installing and setting up my Samsung TV and sound system.

I had excellent service sorting out my problems which was quite a challenge, some cables needed to be replaced and remotes adjusted, old wiring was complicated and I had to buy a new dvd player

The Geek Squad Associates, Mike and Jimmy, were great. They helped resolve my issue very quickly. They answered all my questions in a manner that was easy to understand (I accept I am not a techie). They were very friendly and knowledgeable. It was a positive experience.

Agent installed Roku with my home theatre. He did a fine job.

Agent was great and helped me iron out a tricky problem. Well worth the price!

The installers name is Robert! He was absolutely terrific and professional not only as an installer but checking that everything was in working order! He not only instructed me on how to operate the remotes, but also cleaned up his work area! A very good person who represents Best Buy in a very positive manner!