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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,629 reviews
  • Rated 5 out of 5 stars

    See my earlier review for details

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short, I've used Geek Squad services many times over the years, and have always been satisfied. HIGHLY RECOMMEND!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad for all electronic installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn from Geek Squad was awesome during setup , explanation of device setting up iniversal remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV, SOUNDBAR AND MESH WI-FI INSTALL

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and knowledgeable. Took some time to familiarize ourselves as we changed from ROKU to APPLE for streaming options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad. Oh, as a matter of fact, I did to my sister!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent was helpful in answering my questions and understood the products and installation processes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were on time, very professional, courteous,helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved the TV not working

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew knew what he was doing. The best in trouble finding and with a solution.thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome mounting the TV and setting it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very informative and did an excellent job in setting up my new LG TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TJV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. I’m so happy we had the squad in stall our tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All ways a good idea to have a little extra protection adds a piece of mind Paid off greatly in this repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JOHN (THE LEAD GUY) WAS EXCELLENT, KNOWLEGEABLE AND PATIENT WITH ALL OF MY QUESTIONS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, efficient and respectful professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always conduct themselves in a professional manner and pleasant conversations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always professional and knowledgeable. I highly recommend installation when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives set up my Panasonic DVD player very quickly and very efficiently!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected and setup my complex system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Splendid work by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my new Apple TV and did a splendid job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me solve my problem in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me fix my programming problem in minutes. Appreciated that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a new receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff was very nice and did a great job. Spent a-lot- of time with me too make sure I understand how to work everything.

    I would recommend this to a friend