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  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,629 reviews

  • Geek squad not only installed but instructed, and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv, connected remaining tv’s to Roku.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were polite and knowledgeable. They wore their masks the entire time.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad fixed my mom’s TV set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fantastic! Very helpful and very understanding!

    I would recommend this to a friend

  • DVD Player connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the connections between the tv and DVD player.

    I would recommend this to a friend

  • Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and able to explain correction operation

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician helped me with answering all my questions and providing instructions to operate the device

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, polite, knowledgeable, and customer oriented.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and kept me abreast of when they were showing up.

    I would recommend this to a friend

  • tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick nice job timely service..very helpful--happy with service

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, addressed all my questions and made a challenging setup look easy.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • geek squad did an outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv and did an outstanding job and very knowledgeable

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad very helpful

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was extremely helpful, would recommend him to my friends and family

    I would recommend this to a friend

  • Receiver hookup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly technician. Great job!

    I would recommend this to a friend

  • Set up my PBS service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my PVS service and helped me operate it. He was very professional and patient.

    I would recommend this to a friend

  • Set up apps on smart tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the apps for my smart tv. He was very kind.

    I would recommend this to a friend

  • Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every install with geek squad has been excellent and on time

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Great Geek Squad!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed me how to access my apps on my smart tv.

    I would recommend this to a friend

  • Ms

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, my picture is much smaller than before. I could not reach Comcast to come out, so I set up a appointment with Best Buy. Comcast had given me old cable boxes the second time around and when Geek squad came out he set it up but I am not sure why my picture would be much smaller. I paid $79.00 and I was not satisfied when I was trying to watch my tv which looked like picture in picture. I bought a larger tv to see a larger picture screen. There are thick black lines on top and bottom?

    No, I would not recommend this to a friend

  • Great Post sales Support

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent end to end. Perfect Excellent end to end. Perfect

    I would recommend this to a friend

  • PS5 setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional, courteous and competent. Nice job overall

    I would recommend this to a friend
Page 91, Showing 1,801-1,820 of 2,629 reviews
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