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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 2,629 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY ROKU'S QUICKLY

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND ON TIME, GEEK SQUAD, I AM REALLY EXCITED TO BE A YEARLY MEMBER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and took the time to explain everything to me. He also advised me on how to use the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Sound installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected my soundbar and advised on streaming TV options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad that installed my TV was very knowledgeable. They were quick and efficient. Very well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem’s solved

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my devices and explained things to me that I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad hooked up my DVD player

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony came out and hooked up my DVD player. Tony was very polite and personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my 9.2 surround sound system

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and did everything that we discussed-and then some actually!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was efficient, smart and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the cutting cable easy, and the tech made it all happen without a hitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed two Apple TV devises

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected Apple TV — very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A++

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is such a big help, they hook everything up and teach you how to use it all to make it so much simpler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my tv and all connections. Wa very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no stress

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set up was wonderful took away the stress of setting everything up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos speaker setup.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything great!!! They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable service. They helped with using remotes too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue !

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, responsive to specific operating issues on my personal computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video and internet install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job He was knowledgeable and d friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My appointment with Best Buys Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great so glad I have the Geek Squad would'nt want to be without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We will be back

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was very good He explained everything and made sure it was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv and connected to all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I didn't try to hook it up myself. Should be left to young geeks.

    I would recommend this to a friend