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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,629 reviews
  • Rated 5 out of 5 stars

    Reconnected my wireless mesh system within the hom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saul did a superb job once again. On time, courteous, and quickly fixed the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to our house for our tv to mount was great and very helpful very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wasnt that sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the boys deliver my blueray and get her set up. Not gonna guess what length cable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Strong !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico and co worker were right on point !!! Great job !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old & needed help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful agents who explained very well how things work AAA+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John was very professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected it to Hulu for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing fire stick on our older television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad on- site visit was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set-up my remote and programmed all of the other devices professionally and technically sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, fast service and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful. He was very thorough. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good assistance in computer and Alexia start up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial start up for both computers and alexia went smoothly. In-store help of computer trash and virus also very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent- professional: competent, courteous, efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed Roku and connected to several streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable of the great job My wife is visually impaired and they set everything up very nice for great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent professional person and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply put I could not expect more, thank youth Roku is excellent and the Geek was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad untangled my mess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, courteous and quick. They exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have done it without them and their expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and understanding. Took time to explain how things worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did a fantastic job. Fast and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and informative. They were efficient and set things up explaining how to operate it.

    I would recommend this to a friend