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Customer Ratings & Reviews

SKU:
5732350

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

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95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,629 reviews
  • Rated 5 out of 5 stars

    They were very kind and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv and all mountable devices were talen care of,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ExpertisePanda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup my tv portal and dvd player and explained everything to a tee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value Came on time Was efficient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience. Willing to find an out of the box solution to my install situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Firestick was installed quickly and effecti

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    William, the Geek Squad technician was awesome in his technical knowledge. He was courteous and pleasure to meet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used to Geeks Squad Premium Service for every year it has been available !! Outstanding service !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount, TV set up, Apple TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally Professional Crew. Awesome work all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up Roku in a flash, Very professional but very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien was so incredibly helpful and informative. Would call for his support anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job putting phone screen cover on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap Top Computer Installation and Data Transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job installing my new lap top computer data transfer from my old lap top computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick. Tech was very knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cable box connected to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad connected cable box to TV that was already mounted on wall.. Cost of 129 dollars seemed a little excessive. Took maybe 5 minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, efficient and amazing installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Austin was amazing, knowledgeable and extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Squad tech did a great job and very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trying to fix Apple TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good effort at trying to figure out why Apple TV installed on three TVs keeps acting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did all fast and well. Will use again! All went ell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge,super service and follow up Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV promptly and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and Evelyn were very informative and helpful in setting up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the people who came to my house both times were very pleasant and very helpful.

    I would recommend this to a friend