Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • In-Home Service

Video Device Setup

SKU:
5732350
Highly rated by customers for:
See Details

Customer reviews

Rating 4.7 out of 5 stars with 2629 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
95%
would recommend
to a friend

Customers are saying

Customers are impressed with the overall performance of the Video Device Setup, frequently praising the technicians' friendliness, expertise, and ability to get all devices working properly. The technicians also received positive feedback for their clear explanations of complicated systems and their skill in connecting various devices, including TVs, streaming boxes, and internet services. Many customers appreciated the thoroughness of the setup process. The service successfully addressed connectivity issues and ensured smooth operation of the new equipment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,629 reviews

  • Installed Apple TV without a problem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was pleasant and worked diligently and explained the Apple service as well as setting up other apps.

    I would recommend this to a friend

  • Super Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always come through when it comes to service and advice.

    I would recommend this to a friend

  • Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding and was everything I hoped for.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very helpful and knowledgeable.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Hook up Kings!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up all my components!!! Great job @Geek Squad!!!

    I would recommend this to a friend

  • Geek Squad wifi setup over all of our home. Excel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did everything to switch all TV's to wifi. Great job.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad are great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my new TV quickly and walked us through its features.

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • installed firestick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents installed my firestick quickly and efficiently and instructed me on it's use

    I would recommend this to a friend

  • BlueRay installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician worked to ultimately meet my requirements. He contacted support help to get their input and advice. The initial approach was not customer friendly.

    I would recommend this to a friend

  • On-Site Video Device Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my device and hooked it up to my television.

    I would recommend this to a friend

  • On tme, knowledgeable, quick service provider & co

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, installed device in minimal time, outlined operations of & answered questions. Very professional.

    I would recommend this to a friend

  • Geek squad maybe my TV 4k smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very knowledgeable polite and safe with masks

    I would recommend this to a friend

  • Fansio fan connections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent came to connect the Bluetooth to the ceiling fan on my phone

    I would recommend this to a friend

  • It works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that i buy my products through Best Buy. Because having the Geek Squad working with them is perfect.

    I would recommend this to a friend

  • Great service and gave details to explain use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed new 4K and blu-ray players for upstairs and downstairs

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Stereo Hook-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody and Sid were absolutely wonderful to work with. Thank you both Jeff

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed, mounted & connected quickly!

    This review is from Add-On Video Device Setup

    I would recommend this to a friend

  • Geek squad installed my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and connected all my devices

    I would recommend this to a friend

  • Excellent Geek Squad Help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient work. No need to say anything more.

    I would recommend this to a friend

  • they were so sharp, i felt like an idiot!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing to watch, there was nothing wrong with the equipment, only with the equipment OWNER - ME!

    I would recommend this to a friend
Page 99, Showing 1,961-1,980 of 2,629 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.