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Customer reviews

Rating 4.4 out of 5 stars with 3877 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 3,877 reviews
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service providing going through extra mile to troubleshoot issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Ring Doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very professional and helpful. Provided the Information I needed after the installation was complete.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clean professional installation. The installer was courteous and completed the job as required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installing Security System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agents continued to tackle a very tough technical problem with Arlo and Eero systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device for home security on the market today. So easy to install . Buy it at best buy today .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great they did a good job installing my Nest camera and also told me about the angle that it should be installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired Entrepreneur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Quickly installed, explained the details even made sure I had app on my phone and was getting a good signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to fix our doorbell quickly..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deyonte is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Deyonte was great! Very knowledgeable about the instillation and showed me how to use the product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad employees were very courteous, professional and knowledgable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I think Best Buy needs to evaluate this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t inform. Didn’t come prepared.. I tried to work with him but he refused to listen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest doorbell install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge and professionalism; they both were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring ring a ding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed ring door bell professio ally and timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek was fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason H from the Geek was professional, on time & extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted doobell camera. Not their fault, but our d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good work and tried extra hard to make doorbell camera work, but we apparently have a problem with the doorbell itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installer was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer let me know he was almost here. He was extremely knowledgeable and helpful. He wore his mask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, well-mannered, cordial and quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my Ring Pro Doorbell. He seemed to know exactly what he was doing. Excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Installed. Need Refund.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Doorbell was not installed. You need to give me a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell Camera Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job and were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came was great, also very polite and very knowledgeable .

    I would recommend this to a friend