Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 3891 reviews
(3,891 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
to a friend
Rated 4 out of 5 stars
Monthly fee??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what monthly fee would provide us. Was not explained to us.
I would recommend this to a friendRated 3 out of 5 stars
Ring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went fine and the product was explained to me by the technician, but about a week later I noticed a problem and called to have someone come back out. This was a problem and they sent the wrong person and then someone didn't show up as scheduled.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that came was great, also very polite and very knowledgeable .
I would recommend this to a friendRated 5 out of 5 stars
Geek was fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jason H from the Geek was professional, on time & extremely helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my video doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs efficiently and professionally installed my Arlo video doorbell. Very satisfied
I would recommend this to a friendRated 5 out of 5 stars
Ring doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed the ring and gave me detailed instructions
I would recommend this to a friendRated 5 out of 5 stars
Ring Doorbell Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job installing and confirming that the door bell worked properly.
I would recommend this to a friendRated 5 out of 5 stars
Ring not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They corrected my problem where Ring or Alexia couldn't.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team that install the doorbell work fast also answer well the questions that the customer had before finishing everything.
I would recommend this to a friendRated 2 out of 5 stars
Tech couldnt finish install.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech couldn't finish install cause there was not enough power for the door bell. So had to hire another tech from ness to replace the gadget for power and finish install. Tech from Best Buy said he would talk to management and see if I could get my installation fee refunded. No refund. Did not communicate back to me whether manager approved or disapproved. So wasn't sure if he even tried. Tech was pleasant and did apologize for the test the previous guy from Best buy did to get the install scheduled. Just would have been nice if I would have gotten a call or e-mail with the managers decision.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. We expect our Agents to do their best to follow up with our customers to ensure that projects go as smoothly as possible. I’m sorry that this hasn’t been your experience with us. It’s understandable that you would like to have an answer as soon as possible. We’re here to help get things back on track. To get in touch, please give us a call at (800) GEEK-SQUAD, which is (800) 433-5778. ^Jenni
Rated 5 out of 5 stars
Love Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent , friendly , knowledgeable and efficient
I would recommend this to a friendRated 5 out of 5 stars
Took care of electronic needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great caring service always fast and experienced A+++
I would recommend this to a friendRated 5 out of 5 stars
Nest doorbell install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledge and professionalism; they both were great
I would recommend this to a friendRated 5 out of 5 stars
Video Doorbell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation went perfect for my nest doorbell. Technicians were friendly and professional.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad installed my ringtone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install let’s you know who is at your door from anywhere
I would recommend this to a friendRated 5 out of 5 stars
Always use them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, get it done right the first time. Always use there service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my ring doorbell quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my ring doorbell and instructed me on how to use. The agents were very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who installed the ring doorbell was super informative and did an excellent job wi her he installation
I would recommend this to a friendRated 5 out of 5 stars
Ring ring a ding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed ring door bell professio ally and timely.
I would recommend this to a friendRated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good job nice guy on time did the job fast work.
I would recommend this to a friend
