Customer Ratings & Reviews

Not sure what monthly fee would provide us. Was not explained to us.

It all well went. Executive called and confirmed the schedule in advace

the techs were on time and did a good job installing my nest doorbell system.

Installation went perfect for my nest doorbell. Technicians were friendly and professional.

No issues so far. They showed up within the window of time. Worked quickly.

Very good job nice guy on time did the job fast work.

This was all about two Ring CAMERAS and the gentleman was "no" it from the start. Happy with hiw it a turned out.

The Greek Squad agents mounted my TV perfectly and quickly.

The agent installed my ring camera. He was helpful and very informative.

Geek squad always comes through their customer service is great

Easy to install let’s you know who is at your door from anywhere

I was pleased with my ringdoor bell 4 installation.

Doorbell....had problems. Technition helped me understand how the doorbell worked. He really wanted me to understand.

I had the Geek Squad over for what I thought would be a simple Google Nest Doorbell install. Boy, was I wrong! Round one: A San Francisco-based team, new to Nest, turns a quick job into a 2.5-hour movie marathon because they had to watch "how-to" training videos. Spoiler alert: They installed the wrong doorbell. Round two, three weeks later: another SF Geek Squad team, same lack of Nest know-how. This time, they skip a crucial step with the chime puck, short my chime, and almost start a fireworks show on my doorstep by failing to turn off the breaker. Geek Squad's solution? Schedule round three with yet another Geek Squad team. My decision? A refund mission that had me visiting the SF store twice in person, enduring a 90-minute phone marathon, and playing tag with a cast of unhelpful characters at the Geek Squad 800#. Moral of the story: Just hire an electrician, unless you're in it for the drama. PS: Make sure you or your installer uses the chime puck!!

Agents mounted my ring doorbell and instructed me on how to use. The agents were very knowledgeable.

Agents connected my Ring doorbell to the outside of my front door.

Professional and helpful individuals. Came in a timely manner

Tech couldn't finish install cause there was not enough power for the door bell. So had to hire another tech from ness to replace the gadget for power and finish install. Tech from Best Buy said he would talk to management and see if I could get my installation fee refunded. No refund. Did not communicate back to me whether manager approved or disapproved. So wasn't sure if he even tried. Tech was pleasant and did apologize for the test the previous guy from Best buy did to get the install scheduled. Just would have been nice if I would have gotten a call or e-mail with the managers decision.

The agent installed my ring doorbell and my netgear router and made sure things were working.

The team that install the doorbell work fast also answer well the questions that the customer had before finishing everything.