Customer Ratings & Reviews

They were in and out in no time. Very helpful and helped me set things up.

The agents very very helpful and informative. He was very patient with me and explained everything step by step.

Has worked great especially at this time of year notifies me when packages have been delivered

The agents were able to fix our doorbell quickly..

The agent arrived on time and installed the ring doorbell and insured it was working as advertised! Great service

Agent Sean was very professional know what need to be done and answers all questions. Made sure the item was working properly.

The product is awesome the geek squad crew was very kind and knowledgeable thank you very much Best Buy

They did a good job and were friendly and professional.

No issues so far. They showed up within the window of time. Worked quickly.

The agent installed my ring doorbell and my netgear router and made sure things were working.

The agent came to the house with complete covid preparation and professionalism...install was done expertly.

It all well went. Executive called and confirmed the schedule in advace

The agent was professional and gave me great advice.

I paid 149.00 for a professional install of my Google Nest Wired 2nd Generation Doorbell. I received anything but a professional install. I told the installer that the Chime Connector Puck was a necessary step to ensure the doorbell camera worked properly and to not install it would cause damage to the doorbell camera. He insisted it wasn't needed and refused to install it. After a few months I started hearing a loud ticking sound coming from the chime box on the wall. It was struggling to maintain power to the doorbell camera. I was also having trouble with the video feed, it became glitchy and sometime I had no video at all. I tried calling TGS, but could not reach a person, only on line support. After watching a few YouTube how to videos I was able to attach the chime connector myself. I want a refund. My doorbell camera is still glitchy I believe from permanent damage from not having that piece installed from day one. God forbid a woman knows what shes talking about. I told the installer it was needed and he ignored me. I would never use their GS service again.

The install was perfect. Geek Squad did a wonderful job.

The agent installed my ring camera. He was helpful and very informative.

Agent did great install and provided instructions.

He went over and explained everything to us. Well done

Agents did a good job installing my divice, a doorbell.

Installed RIng Pro door bell quickly but installer should have used a level since installed doorbell slightly crooked. Cannot move since installer drilled 2 holes in stucco wall to install. Also she took the drill bit that came with doorbell kit. Did not realize until I read information that came with doorbell parts included.