Customer Ratings & Reviews

Techs did a great job on the install. Took the time to ensure that the we knew how to operate it properly.

The agent was very thorough regarding the installation make sure it was working perfectly before he left.

Very happy with my Ring a Doorbell! My neighbor is having work done on his house, every time they come into my yard I'm notified.

Geek squad always comes through their customer service is great

Agents connected my Ring doorbell to the outside of my front door.

The Greek Squad agents mounted my TV perfectly and quickly.

This was the best purchase ever. Tell squad came and had the doorbell installed and up and running in 15 minutes!

Geek Squad was on time, efficient and knowledgeable about products being installed.

The Ring Pro was a great investment. Picture quality is awesome and you get to adjust the motion zone to fit your your needs.

The person called ahead and showed up on time. He took time and walked me through the process and how to use it.

The agent spent 5 minutes during the installation. It didn’t connect to my doorbell

Professional and helpful individuals. Came in a timely manner

The agent helped connecting my I phone and Alexa Gave great tips and hints as to the operation of the doorbell

I normally have a good experience with Best Buy Geek Squad. However, yesterday's experience was horrible. I had requested service to reset my home security cameras since I changed internet providers. I signed up for the service guy to show up sometime form 7 am to 1 pm. I got an email later that day that the service guy will show up sometime from 11:30-2:45. Then I got a text around 3 from the tech telling me he will be there in an hour. The guy arrived at 4 pm. He didn't appear to know what he was doing, he didn't know how to speak English well, and he asked for the manual. I gave him what he was asking for. Later, he had me talk to the maker of my home security system who talked me into how to reset the cameras since apparently, the rep from my home security system was having a hard time talking the Bestbuy tech guy through how to do it since he doesn't know how to speak English! By this time, I was already fuming mad. I hired Geek Squad to do the job so I don't have to spend the time to do this, and I ended up doing the tech's job! I reset most of the cameras and told the tech to go home because I don't think he knows what he was doing. then, I called Best buy and complained. The rep there told me I would get an email tomorrow (which is today) asking for my review and that someone should call me to follow up about my experience. I haven't gotten an email from Best buy let alone a follow up call. Thus, I'm giving this service a poor rating.

Geek Squad guy was so polite, so informative, so helpful to me❗️It was a very positive experience‼️

Vincent was great and very knowledgeable. I would definitely recommend him.

Wonderful service fast and helpful on time and heads up when arriving

The installer was fast and knowledgeable. He explained how to use it in terms we can understand.

works well with the Android app, provides nice, wide angle view of entire front porch and walkway, motion detector reliable.

Our installer was knowledgeable, respectful and just overall a great guy.