Customer Ratings & Reviews

The Geek Squad came to install doorbell but our current door bell would not work for the video doorbell. The Geek Squad suggested using cameras. He went to the store and called us with the price which had a great sale price. He installed them and we date very happy with them. He went above and beyond to make sure we had a product that would work well for us.

The Geek Squad was on time, very professional and did a fantastic job! They even mitigated my concerns with solar and they were absolute correct...no power disruptions whatsoever! They also helped my mother set the app up on her phone and gave her a nice tutorial! Exceptional service!

This is a very good investment especially when your front door is on the side of your house and you only go through the garage. I never know when I get packages delivered. I did not know that unless you sign up for some kind of service you cannot review any videos other than the day they occur. That's what the 4 stars was for. The Geek Squad did an awesome job installing the unit and setting up my app on my phone. He goes above and beyond.

It took three tries for the geek squad to install the bell and the chimes to get everything working and synchronized. Now the bell and chimes are working perfectly. The jury is out as to whether I would use the geek squad in the future

I have been mostly pleased with my experiences with Gook Squad. A hiccup with some advice I received that I acted on and it turned out to be bad advice FOR MY NEEDS. May well have worked for someone else. But everyone I interacted with has been very, very helpful and nice.

The people did a great job, were fast. They made sure i understood and was satisfied.

Outstanding Performance very professional and polite!

The geek squad came in to install the ring floodlight and the ring doorbell. The person who did the installation was very competent and competent. He walked us through the app helping us configure it both on an IOS as well as an Android device. He spent tome helping us set up the system and to optimize the positioning as well as the sensitivity. No mess and no mistakes. Very satisfied with the service. If you are someone who doesn't have the time or maybe not the inclination for installation I wound highly recommend the geek squad.

Eddy attached our Ring doorbell to the brick exterior, set up our phone alerts, etc. He was very knowledgeable and patiently answered all our millions of questions. Even though he was on a schedule, he was so kind to walk us thru everything until we had it all straight.

The expert geek squad techs fixed the issue quickly and efficiently.

The lfirst agent was not able to solve the Ring doorbell to old doorbell, gave up. Did install garage camera. The second visit was by two agents and they knew what they were doing, They installed a battery doorbell that is independent from our old doorbell. These two guys knew what they were doing. Thank you

The agents were prompt. They placed a cloth on my stoop before beginning the install. They quickly installed the doorbell and assisted with the installation of the software on my phone and tested to make sure everything was working correctly before they packed up to leave. They were very professional and knowledgeable. All my questions were answered. The agent recommended I get a Ring Chime Pro to extend WiFi because I did not have an existing doorbell. Excellent customer service.

The tech was on time and dis a great job! I gave the install a rating of 4 only because it was made too difficult for my Senior Sister to set up herself. You have to have an account and set it up and pay that way. She was not able to do that.

They did a great job putting up my TV. They are very knowledgeable. They know what they’re doing and they’re very careful.

Best buy management associate Travis has commendable customer service skills and communication. He is very knowledgeable and patiently kind with helping me recently many times and with others I observed.Thank you Travis. Hope the best to you in all ways.

Best Buy installed our Ring doorbell. While this may be simple for some it turned out we needed a different mount due to the angle of the door and molding. Thanks to the diligence of the installers that made sure we had the correct one. They also helped me with software and made sure it all worked properly. All included with my TotalTech membership.

Agents installed all our equipment quickly, efficiently and professionally, even when facing the challenges of my older stucco exterior. They went through the placement of the doorbell and cameras, and walked me through the installation and software/app installation and use. Thank you!

The sales person and installer were both excellent. The product was explained well, installed perfect and is just exactly what I needed.

Not secure at all told me to get blk magic marker to hide space

Thank you Best Buy for not only the great sales price but also the excellent installation by Geek Squad. He installed it and then made sure it worked with my iPhone. He ran several tests to be sure that the doorbell rang in the house as well. Great Job!