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Customer reviews

Rating 4.4 out of 5 stars with 3877 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 3,877 reviews
  • Rated 5 out of 5 stars

    Ring doorbell installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation performed quickly and efficiently. Couldn't ask for much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an outstanding service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job and very professional. will recommend them for further service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with the Geek Squad Subcontractors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an appointment scheduled for October 27th, got a few different phone calls confirming this appointment between 12 & 8, then it was updated from 5-8, then about 6:30 I call to find out if they were still coming, was told yes and then no one showed. Had to call and reschedule for the following weekend. This sub did show up, however, they complained the whole time and had to read the instructions. Plus they mounted the doorbell right at the door handle. We could have done it ourselves but I pay for the geek squad so I figured why not and I wouldn't have had all the aggravation and my doorbell would be in the right spot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and Ring Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and extremely pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents provided fast and superior service. They were also very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great visual clarity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical that the doorbell camera would not show the images clearly. It does quite well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inconsiderate and unprepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative called multiple hours prior to scheduled time because they wanted to get their day started. I felt obligated to adjust my schedule to allow the geek squad member to come earlier than I had planned. Once there, the services to be rendered were not clear to the squad member so I had to describe the events that occurred the previous appointment. After speaking with a representative on the phone, the squad member started to work on installing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and explained what he was doing and made sure we understood how the product worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Professional Customer Service. Ty Carlos for your noteworthy performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek sub contractor installed the Ring well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the sub was later beyond the time window he did call ahead. did a great install job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek squad come and install door bell. I would not have a clue how to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was awesome! We'll worth the money. I recommend this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT WORK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO ISSUES WITH MY INSTALLATIONS EVERYTHING WAS GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ring products and know when I have Best Buy install them they will work as they should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job installing our Ring Doorbell. Efficient, knowledgeable, courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa Show

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Excellent customer service. Nice, well-mannered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn’t complete installation,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy WiFi Exenders/Pods. Left with job incomplete. Spend more money for Pods from XFINITY and to hire an electrician to adjust wires on Chime to work with door bell. Geek squad should have rescheduled to return to complete the job started. Left me hanging and with a costly job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring doorbell was installed with excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my ring including the as on my phones, including my computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They did a good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profession, courteous and thorough. They did a good job.

    I would recommend this to a friend