Customer Ratings & Reviews

I can't rate the product since it still hasn't been installed by Geek Squad yet, but I will rate the Geek Squad. Along with this doorbell, we purchased 2 of the Ring flood lights with the cameras. As such, Best Buy said we had to schedule 2 separate appointments: one for the door bell followed by one for the flood lights. Ok, I guess that makes sense. Don't know why the RIng Geek Squad Bell techs are trained to install all the Ring products, but that's a question I still didn't get a straight answer from Best Buy on. Door bell installation was scheduled first. The doorbell installer said we need a new wire since the original wire is a door bell wire is a telephone line and would not suffice for guaranteeing continuous monitoring. So, suffice to say, it was not installed. When that spot light tech (the 2nd tech to visit our home) came to install the Ring flood lights w cameras, we asked him about the door bell wire. He said the door bell wire is fine but we need an upgraded transformer so we are able to capture continuous video without any issues. Needless to say, it's still not hooked up. Have been trying to contact Best Buy over the course of the past several weeks to straighten this out but with no luck. Will probably wind up going there in person and opt to switch for the battery operated Ring door bell since the Geek Squad Techs have differing opinions and can't provide the right installation advice. How about those Geed Squad Techs! Maybe training might help so the whole Ring Geek Squad is on the same sheet of music and is actually able to CORRECTLY diagnose what needs to be done so they can make a wired Ring Door Bell WORK for their customer! Just Sayin'! Just a thought!

Great job of installing and getting my system up and running

These guys came in and had my doorbell hooked up fast and working great.

The geeks were knowledge and helped me with how to use my RING

showed us how to add to alexa and installed in timely manner

Show me how to work my ring doorbell very understanding

Excellent work on time professional knowledgeable very happy

Installation and fine tuning perfect. Agents respectful.

Doorbells installed and connected to Nest Hub without a hitch.

smart door bell is super love it it keeps an eye on things

Five star! Love the doorbell! the Best Buy crew and the service all around!

They were great Knowledgeable and very professional

Very pleased we had a professional install the ring doorbell. All went smoothly.

The agents installed Ring and most of all taught us how to use it.

The Geek Squad did a great job! Would recommend them to do the install.

Easy to connect to Wi-Fi. Pictures are good when someone is at the door

Geek squad always does a great job with their install

The installation guys were on time courteous and professional.

Did a great job installing a Wireless Doorbell unit for me.

Job was done very quickly and I was instructed very through on app