Customer Ratings & Reviews

Five star! Love the doorbell! the Best Buy crew and the service all around!

The agents installed Ring and most of all taught us how to use it.

The installation guys were on time courteous and professional.

Did a great job installing a Wireless Doorbell unit for me.

Great back up and service by phone and in the store.

The Geek Squad did a great job! Would recommend them to do the install.

Easy to connect to Wi-Fi. Pictures are good when someone is at the door

Very pleased we had a professional install the ring doorbell. All went smoothly.

it was an easy and quick installation would recommend

I have had video doorbell installed twice by the Geek Squad. Both installs were a total failure. First time I could not see who was in front of the door, and the chimes made a constant sound like a motor running. I was told it would be a week before anyone could come to address it, so I returned the doorbell, Later, someone told me there is a wedge that could be installed as well as a piece that was supposed to be installed inside the chime box to prevent the noise. So I bought another Google doorbell and scheduled another install. This time they put the wedge in, but REFUSED to install the chime connection. The result was that the chimes rang every few seconds whether anyone pressed the doorbell button or not. The installers could not correct the situation. They tried to say it was because of my home’s wiring, but they could not explain why it had not happened with the previous video doorbell, (only the constant motor sound), or why it did not happen when the original doorbell was reinstalled. My home is only 12 yrs old and the wiring is perfect. So the Geek Squad blamed it on Google and said I should buy a Ring doorbell instead. Bottom line is they totally botched both installs and both doorbells have to be returned. It’s proof positive that the Geek Squad does not know what they’re doing.

Job was done very quickly and I was instructed very through on app

Great Ring doorbell thank you for showing me. Joys

Geek squad is a must very knowledgeable and makes installation easy

The smart doorbell was installed and working fine.

The young man was very polite and professional. He did quality work.

Had 3rd party installer. Very rushed and wasnt helpful answering questions. Actual geek squad installers are much more knowledgeable and willing to spend the time answering questions

Installed Ring doorbell without any issues and arrived on time.

Tech was on time, courteous, and got the job down quickly and efficiently.

Great Install. Very nice young man did a great job.

Did over and above to make me feel better about the install